The role of board members towards attainment of strategic goals in public organizations: A case of higher education students’ loans board headquarter-Dar es salaam
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Date
2017
Authors
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Journal ISSN
Volume Title
Publisher
Mzumbe University
Abstract
This inquiry focused on examining the role of board members towards attainment of strategic goals in public organizations in Tanzania using Higher Education Students’ Loans Board as a case study. The inquiry was guided by the following specific objectives; to find out the legal and policy framework of the board and board members operations, to determine the methods, procedures and techniques used by board members to attain strategic goals, to find out the challenges encountered by board members in performing their roles and to establish the recommendations for improving the performance of board members towards attainment of strategic goals. Qualitative case study was conducted at the Higher Education Students’ Loans Board involving Board members, Board staff and students’ loan beneficiaries. A total of 170 respondents were purposely selected as key informants and the responsive rate was 130 respondents; equal to 76.5%. Data were obtained through interviews, questionnaires and documentary reviews. Data were analyzed quantitatively and qualitatively by using the descriptive statistical tools. Overall results of the study yielded some significant findings. The results show that the legal framework was put in place without any clear involvement and interrelationship between all implementers and strategic partners leading to unclear interrelationship between potential organizations such as tax authorities, security funds, registrar of companies and local government authorities. Full board meetings and committees were found to be central tools with regard to methods, procedures and techniques used by board members to attain strategic goals. Ineffective mechanisms to enforce loan recovery in private and informal sectors, a slight flow of funds comparing to the rising number of needy students from time to time and absence of a loan applicant tracking system were designated as major challenges encountered by board members in attaining strategic goals of the Board. The study recommends strict review of the legal framework to enhance the Board and its Board members efficiency, and establishing a comprehensive system for tracking eligibility and needy of students loan applicants.
Description
A dissertation submitted to School of Public Administration and Management in partial fulfillment of the requirements for an award of the degree of Masters of Science in Human Resources Management(MSc-HRM) of Mzumbe University
Keywords
Student loan, Higher education, Public organization, Strategic goals, Organization board
Citation
APA