Effectiveness of OPRAS in identifying training needs: The case of President Office Public Service Management, Dar es Salaam
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Date
2015
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Mzumbe University
Abstract
Open Performance Review and Appraisal System (OPRAS) was introduced by PO PSM in 2004 as the system for managing performance in public service. This system replaced the Closed Annual Confidential Report System (CACRS) which was limited and largely generated one side information on employee performance, hence poor help in identification of employees training needs. The idea of needs analysis in the world today enjoys more support than ever before.
This support comes from various sides and is of a varying nature and quality, there are social and economic forces that, in principle, accept the idea. Despite the fact that training or staff development in Tanzania emphasizes on the need of organization to carry out effective training needs analysis before implementation of training, very little have been achieved as there is no common way for Training Need Analysis. This situation therefore calls for a study to examine the Effectiveness of Open Performance Review and Appraisal system as the base for identifying training needs in public sector. A case study design was used and a sample of 114 respondents from PO PSM. The data collection tools were used such as interview, questionnaires, and documentary reviews. To analyze the collected data into meaningful and useful information, both qualitative and quantitative were used. The objective of the study was to investigate utilization of OPRAS data in Training Need Analysis, To investigate the involvement of employees in OPRAS process and to find out the roles of performance measurement in TNA. The sampling techniques used were stratified, simple random and purpose sampling. The general findings reveled were OPRAS generate useful data for TNA but there are number of problems which could hinder effective identification of training needs. These includes inadequate use of
OPRAS and ineffective involvement of employees in OPRAS practices. So it was recommended that the management in public sector should make use of OPRAS data and information in identifying training needs.
Description
A dissertation submitted to the School of Public Administration and Management for the requirement to fulfillment of the Master Degree in Public Administration (MPA) of Mzumbe University.
Keywords
OPRAS, Performance management, Training need assessment
Citation
APA