School of Public Administration and Management (SOPAM)

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Browsing School of Public Administration and Management (SOPAM) by Subject "Accountability"

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    Factors inhibiting effective delegation in public organization: A case study of Kibaha Education Centre
    (Mzumbe University, 2015) Swai, Lucy
    Effective delegation is one of the most fundamental skill-sets that makes or breaks a manager and his or her career. Few people understand delegation and, in practice, it is the easiest of all the skills to get wrong. Since delegation is a two-sided pattern of authority, it needs adjustments and sacrifices from both delegator and the delegatee to accomplish organization's goals. For decades, effective delegation practice, which is crucial dimension for effective managerial practice, has been largely neglected. The main problem is the factors influencing the process and practice of effective delegation is not well understood by both delegatees and delegators in public organization, but the problem persists in Kibaha Education Centre which made the organization performing poorly. The purpose of this sturdy was to assess the factors influencing effective delegation in public organization a case study of Kibaha Education Centre (KEC).to embark on case sturdy 30th June 2014, a 100 respondents were involved Head of Departments, line managers, junior staff included (58%) males‟ respondents and (42%) females. Through purposive sampling technique used questionnaires, interviews and documentary by reflecting the views of informants both primary and secondary data were collected and analyzed by SPSS version 11.5.On examining the practices of delegation, majority (99%) of respondents could describe the delegation process within the organization. Only (1%) of the respondent was not aware of what delegation practise was.On finding out challenges influencing effective delegation. It was discovered that (51%) of respondents said that Psychological as one of the factors, (47%) communications, (41%) talked about skills of the subordinate and fear of both subordinate and boss as obstacles in delegation. Also, findings revealed that Mechanisms for effective delegation process to be used in KEC and any other public organization, a total of (75%) respondents suggesting that clear communication channels must be kept in place when delegating duties to subordinates. (65%)respondents talked about Recognition and Appreciation to a person who gets the delegated task done. total of (80%) respondents also agitated for clearly defining the task to be delegated by so doing, the practice of delegation in performing duties will get enhanced.in conclusion Managers must vii realize that delegation is not an easy task some risk is inherent when responsibility is delegated and Therefore, without a well-defined task to be delegated, recognition and appreciation and clear communication channels among employees in favour of promoting delegation practice, efforts to that effect are doomed to fail. These must be set active to enhance the practice of delegation at Kibaha Eduaction Centre.
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    Governance of water service delivery among the low income earners in Mvomero District council
    (Mzumbe University, 2015) Lyimo, Danford
    Water is an essential hub in poverty reduction and for attaining sustainable goals in developing countries. The study assesses governance of water service delivery among low income earners in Mvomero District. The objectives of the study were, assess transparency, accountability, and rule of law in governance of water in Mvomero District; explore the existence of access and citizen satisfaction of water service delivery in Mvomero District; and lastly, examine the effects of governance of water on water service delivery in Mvomero District. A case study designed was employed to entail four administrative villages of Mlali, Kipera, Changarawe and Vikenge, which increases the researcher‘s knowledge through the study of many different aspects and detailed observation of various phenomena. Also 100 respondents were chosen as sample size, which include 88 household water customers, 8 village water committees and 4 Village Executive Officers. The researcher used both non probability and probability sampling techniques, whereby purposive sampling was used to 8 water customers in Focus Group Discussion and 4 Village Executive Officers in personal interview, whilst systematic sampling was used 80 water customer households in household questionnaires and lastly stratified sampling was used to select 8 village water committees in household questionnaires and the 4 villages of the study. A data analysis technique used both qualitative and quantitative approaches. Microsoft excel was used as an analysis technique to summarize and present data in charts and graphic forms. Variables were analyzed through frequencies and percentages. The findings illustrate the increased level of transparency and accountability by 95% and 75% respectively. Equality before the law was growing by 93% due to the new registration constitution of water users called SAKOVICHA. The study revealed 26% of respondents at Kipera-Mkuyuni walked a distance of more than 400m in turn on water taps. The study concluded that there is potential improvement in transparency and accountability levels, also in-house connection cost is reasonable to the customers. The study recommends installing water meters to every water customers whereas it increases water revenues to the community water organization
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    Promoting good governance in the public sector in Tanzania through ICT: A case of the Ministry of Natural Resources and Tourism
    (Mzumbe University, 2013) Safari, Thomas
    Tanzanian public sector is challenged to promote good governance through ICT. Thus effective use of ICT as a tool for promoting good governance is believed to have a significant impact for the public organizations in policy implementation and thereafter realization of goals and objectives. This study aims at understanding the role or contribution of ICT as a management tool in promoting good governance in the public sector organizations. In this regard the study is set to fulfill the following objectives: i) To identify the role of ICT adoption and use in governance in the Ministry of Natural Resources and Tourism; ii) To identify and assess the extent to which the available possibilities for employing ICT may improve governance in the Ministry of Natural Resources and Tourism and iii) To establish the relationship between quality of services and ICT use in the Ministry. In the course of realizing the objectives of this study, the research employed questionnaires, observation and interview as the data collection methods. These methods were in line with the research design aimed at in this study. The research design which was seen as appropriate to this study was ‘a Case Study’. Thereafter the data and information collected was analyzed using computer Microsoft Excel Program. The study revealed that despite having the legal and policy framework for ICT and appreciation of the role of ICT in the public sector organizations as a means for promoting good governance, still there are some challenges that limit the effectiveness of ICT in the course of promoting good governance in the public sector in Tanzania. Such challenges include inadequacy of well skilled technicians and/or computer system analysts, unreliable power supply (electricity cut-outs), lack of technical know-how, lack of modern equipment’s, spare parts and anti-viruses, level of education of most employees (users), poor technological infrastructure, capital (cost of maintenance), and lack of priorities (readiness) as a result of political interference in technical and administrative matters. Therefore, it is recommended that it is high time that the ideal of the legal and policy framework should be adequately reflected in the reality. That is the government should now give priority to ICT if it really means that it to be a tool for promoting good governance in the public sector.
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    The role of civil society in strengthening citizen awareness in enforcing accountability in Rorya district
    (Mzumbe University, 2017) Ochupe, Emmanuel D.
    This study was intended to investigate the role of civil society organizations in strengthening citizen awareness in enforcing accountability in the local government authorities in Tanzania, specifically in Rorya District. The specific objectives that guided the study were: to determine the activities which are done by civil society in Rorya District; to find out efforts made by civil society in promoting awareness in enforcing accountability; to identify the challenges faced by the civil society in promoting awareness in enforcing accountability; and to identify the successes made by the civil society in promoting awareness in enforcing accountability. A sample of 70 respondents was selected which comprised local residents, councilors, village chairmen, District Commissioner, heads of departments, Non-governmental organizations (NGOs), community based organizations, faith based organizations, media houses, political parties, and a Member of Parliament. The study used simple random, purposive, and snowball sampling techniques to select the respondents. Data were collected through questionnaires, interviews, and documentary review. Data gathered using the questionnaires were analyzed using the Statistical Package for Social Sciences (SPSS) programme; factual and logical interpretation has been presented in percentage using tables. From the findings of this study, the role of civil society in strengthening citizen awareness in enforcing accountability in Rorya District was identified as limited; the study has revealed that civil society organizations have not done much in terms of enhancement of citizen awareness on accountability; their focus has been geared towards lobbying, charitable, and development activities. The challenges that hinder civil society to focus on social accountability programmes are such as poor leadership, scarcity of resources, political interference, lack of cooperation from stake holders, self-interests, and shift from original missions and objectives. The successes that have been made by viii the civil society organizations in Rorya District in creating awareness among citizens to demand accountability are very limited. In conclusion, the assumption that prompted the study was lack of awareness among citizens to enforce accountability mechanisms within their localities. The study has revealed little progress by the civil society organizations in terms of enhancing accountability programmes. A large population in Rorya District does not understand what civil society stands for and what accountability means. Therefore, civil society are commended to put much emphasis and focus in promoting social accountability programmes; also the Local government authorities should collaborate, build synergy and perceive civil society organizations as partners in development