Exploring the value of training on employee performance: The case of Vodacom Tanzania limited (VTL)
| dc.contributor.author | Franco, Mayra | |
| dc.date.accessioned | 2024-11-21T08:08:34Z | |
| dc.date.available | 2024-11-21T08:08:34Z | |
| dc.date.issued | 2015 | |
| dc.description | A dissertation submitted on partial fulfilment of the requirements award of the degree of Masters of Business Administration in Corporate Management (MBA-CM) of Mzumbe University | |
| dc.description.abstract | This study examined the value of training on employee’s performance in organizations. It is a case study of Vodacom Tanzania. The study was guided by the following specific objectives; to find out the available administrative instruments that guide staff training practices, to establish the types and modalities of training, to determine the change on employee performance as a result of specific training and to identify challenges facing employee training and performance. The researcher used case study design conducting the research where by a single unit was selected and data collection was done through primary and secondary data through the use of data collection methods such as interviews, questionnaires and documentary review. Whereby a sample of 100 was selected. Analysis of the collected data was done through qualitative research methodology. The Findings revealed that various criteria were used in the selection of employees for training such as performance appraisal, supervisory recommendations, request of employees, and skills inventory among others. It was found that most of the staff has attended various types of training including on the job and off the job training. It was further revealed that staff at Vodacom Tanzania attended short courses, seminars and workshops. Some respondents agreed that staff training and development provided by the Vodacom Tanzania Limited fulfilled their expectations. It is argued that since respondents agreed that training is useful in promoting job satisfaction to employees, then work contributes to the performance of the organization. Most of the respondents portrayed that employees are promoted to different positions after training resulting into performance improvement of the organization. Also, some of the study respondents explained that training of employee’s increases experience and hence promotes performance of the organization. The study also found out that Training programmes at VTL experience a number of challenges which include budget constraints, different training needs, changes of technology and others. It is recommended that Vodacom Tanzania Limited should establish and implement a high-level roadmap for strategic training and development to take place. The company should provide a flexible framework within which training and development strategy is worked out. The result showed that employee training has positive significant relationship with employee performance .Subsequently recommendations were made that management should increase budget for staff training and also staff training should line with organizational objectives. Since training needs are differ employees and HR managers should match training to specific needs as opposed to providing ‘blanket’ training to all employees to improve performance | |
| dc.description.sponsorship | Private | |
| dc.identifier.citation | APA | |
| dc.identifier.uri | https://scholar.mzumbe.ac.tz/handle/123456789/1736 | |
| dc.language.iso | en | |
| dc.publisher | Mzumbe Unversity | |
| dc.subject | Employee’s performance | |
| dc.subject | Administrative instruments | |
| dc.subject | Staff training | |
| dc.subject | Off job training | |
| dc.subject | Cost Reduction | |
| dc.title | Exploring the value of training on employee performance: The case of Vodacom Tanzania limited (VTL) | |
| dc.type | Thesis |