Factors influencing successful implementation of human resource management information system in local government authorities in Tanzania: A case study of Mpanda district council
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Date
2018
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Publisher
Mzumbe University
Abstract
Efforts have been made to implement e-government as strategy to improve the delivery of services in public service through installation of various systems like HRMIS, but the pace of its adoption is slow with several factors affecting it. This study aimed at identifying factors influencing successful implementation of human resource management information system in Local Government Authorities in Tanzania. It specifically aimed at exploring the way Human Resource Management Information System in Mpanda District Council is operating and to explore drivers for successful implementation and performance of HRMIS in local Government Authorities. A case study design was adopted. Primary data were obtained using both questionnaires and interviews from the sample size of 70 respondents. Content analysis was used together with descriptive statistics and the findings were presented in tables, figures and descriptions. The findings revealed that successful implementation of HRMIS in local authorities in all aspects of improvements in identifying promotions to employees, improvement in recruitment process, impact on employee data and improvement on salary processing are highly determined by knowledge and skills on HRMIS among all stakeholders, top management support in form of incentivizing HRMIS implementers and ensuring relevant planning and budgeting for HRMIS implementation, ICT infrastructures and the availability of fund for all HRMIS related issues namely training, maintenance and repair, and system update and Security. However, it was found that funds availability was the major influential factor since it cuts across other factors in such a way that if funds are made available all other factors can be improved and guarantee successful implementation of HRMIS in local authorities. It was recommended that top management support should be emphasised in HRMIS implementation. Also, there is a great need to conduct timely system updates and repair in order to realize successful HRMIS implementation and reduce wastage of resources in replacing ICT infrastructures. The other recommendation was that, skills development especially for ICT technicians and HRMIS users should be given priority. This would increase capacity of staff on using the system and maintaining it.
Description
A dissertation submitted in partial fulfillment of the requirements for the degree of Master of Science in Human Resource Management of Mzumbe University,
Keywords
Human resource management information system, Local government authorities-Tanzania, Information sytems, Management of information system
Citation
APA