Conference and Workshop Papers(CSS)
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Item Influence of information sharing behavior on trust in collaborative logistics(Springer International Publishing, 2017) Daudi, Morice; Hauge, Jannicke; Thoben, Klaus-DieterCollaborations are based on mutual trust to strengthen confidence in the sharing of various resources such as information. Particularly in logistics, collaborations benefit emerged rich-data environments to successfully manage demand fluctuation and visibility of in-store logistics; as well as the sharing of physical assets. Shared information is gathered from various sources and manipulated by specific partner to match or maximize individual payoff. Such information may become vulnerable to information sharing behavior of the partner to henceforth affect trust. This paper investigates the influence of the information sharing behavior on trust. It focuses on a dimension of information accuracy to answer a research question: how do information sharing behaviors of partner affect trust in logistics collaboration? A framework of information behavior is established, and subsequently a trust model specified. Afterwards, simulation experiments are conducted to observe resulting impacts. Results unveil that both, the positively and negatively manipulated information influence trust in similar magnitudes. It is further argued that partner’s deceitful behavior underlying information sharing can be reduced although it might be difficult to eliminate.Item A trust framework for agents’ interactions in collaborative logistics(Springer International Publishing, 2017) Daudi, Morice; Hauge, Jannicke; Thoben, Klaus-DieterTrust is an essential factor for successful resource sharing in logistics. To build and sustain trust among collaborating partners in logistics requires, amongst others, conceptualizing on various aspects constituting underlying mistrusts. The conception is achieved by setting up a framework describing trust-based collaborative interactions of these partnering entities, referred to as agents. This research establishes a trust framework addressing agents’ trustworthy interactions and thus aims at overcoming a knowledge gap identified in the literature. The framework depicts trust-based interactions concentrating to sharing of vehicle capacities. The trust framework is conceived on a foundation of theoretical body of knowledge in the literature. It engages knowledge on collaborative networks, logistics and transportation, agent behavior as well as trust. This research contributes by identifying key agents together with their roles, characteristics, tasks, information exchange as well as perceptions; all of which linked to agent trust. The framework is reusable in many ways, including formal conception of models aspiring to empirically investigate trust amongst agents sharing logistics resources. It also provides more understanding to practitioners, especially on issues relating to compromising differences resulting from agent’s perspectives.Item On analysis of trust dynamics in supply chain collaboration(International Conference on Information Systems, 2016) Daudi, Morice; Hauge, Jannicke; Thoben, Klaus-DieterTrust is an essential asset to support Supply Chain Collaboration (SCC), and it is a complex construct of dynamic nature. This dynamic behavior stems from trust ability of changing forms or states over time. Due to this dynamicity, SCC requires that the partners have a clear understanding of how trust changes throughout the lifetime of their alliances. This understanding is necessary in building and maintaining trustworthy relationships in dynamic environments. However, the authors have found no framework that sufficiently describes trust dynamics in SCC. Thus, this research presents the first approach toward a holistic framework describing trust dynamics by considering distinct dimensions, forms, states and roles of trust. The trust framework describing aspects attributing to trust dynamics is applied in an industrial case involving change events accruing to trust dynamics.Item Effects of decision synchronization on trust in collaborative networks(Springer International Publishing, 2016) Daudi, Morice; Hauge, Jannicke; Thoben, Klaus-DieterIn collaborative networks, individual and organizational entities encounter many disagreements over many decisions rights. These disagreements procreate conflicting preferences, which in turn, affect trustworthy amongst partners. To that end, it becomes necessary that partners assume a degree of fairness on decision rights by calibrating positions which they initially consider a final. This calibration involves synchronizing partners’ conflicting preferences to a compromise. The objective of this paper, therefore, is to analyze and evaluate the effect of both, compromised and uncompromised preferences on trust. To achieve this, a corresponding behavioral trust model is proposed and evaluated empirically using a logistics collaboration scenario. This evaluation applies a multi-agent systems simulation method. The simulation involves 360 observations with three preferences set as predictor variables. Results show that irrespective of a degree to which conflicting preferences are synchronized, a magnitude of the generated effect on trust, depends as well on other factors like transport cost and extent to which vehicles are loaded. Additionally, if other factors are kept constant, compromised preferences affects trust more positively than uncompromised ones.