Influence of information sharing behavior on trust in collaborative logistics
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Date
2017
Journal Title
Journal ISSN
Volume Title
Publisher
Springer International Publishing
Abstract
Collaborations are based on mutual trust to strengthen confidence in the sharing of various resources such as information. Particularly in logistics, collaborations benefit emerged rich-data environments to successfully manage demand fluctuation and visibility of in-store logistics; as well as the sharing of physical assets. Shared information is gathered from various sources and manipulated by specific partner to match or maximize individual payoff. Such information may become vulnerable to information sharing behavior of the partner to henceforth affect trust. This paper investigates the influence of the information sharing behavior on trust. It focuses on a dimension of information accuracy to answer a research question: how do information sharing behaviors of partner affect trust in logistics collaboration? A framework of information behavior is established, and subsequently a trust model specified. Afterwards, simulation experiments are conducted to observe resulting impacts. Results unveil that both, the positively and negatively manipulated information influence trust in similar magnitudes. It is further argued that partner’s deceitful behavior underlying information sharing can be reduced although it might be difficult to eliminate.
Description
Paper published by Springer International Publishing from the Conference of Collaboration in a Data-Rich World: 18th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2017, Vicenza, Italy, September 18-20, 2017, Proceedings 18 pp. 493–506,
Keywords
Trust, Logistics collaboration, Rich-data environments, Information behavior, Information uncertainty, Veracity information
Citation
APA