On analysis of trust dynamics in supply chain collaboration
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Date
2016
Journal Title
Journal ISSN
Volume Title
Publisher
International Conference on Information Systems
Abstract
Trust is an essential asset to support Supply Chain Collaboration (SCC), and it is a complex construct of dynamic nature. This dynamic behavior stems from trust ability of changing forms or states over time. Due to this dynamicity, SCC requires that the partners have a clear understanding of how trust changes throughout the lifetime of their alliances. This understanding is necessary in building and maintaining trustworthy relationships in dynamic environments. However, the authors have found no framework that sufficiently describes trust dynamics in SCC. Thus, this research presents the first approach toward a holistic framework describing trust dynamics by considering distinct dimensions, forms, states and roles of trust. The trust framework describing aspects attributing to trust dynamics is applied in an industrial case involving change events accruing to trust dynamics.
Description
Paper published in Proceedings of the 6th International Conference on Information Systems, Logistics and Supply Chain, ILS 2016
Keywords
Trust, trust dynamics, supply chain collaboration, trust dynamics framework
Citation
APA