Implementation of Human Capital Management Information System (HCMIS) in local government authorities in Tanzania: A case of Moshi district council
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Date
2018
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Publisher
Mzumbe University
Abstract
The study explored the implementation of Human Capital Management Information System (HCMIS) as a control tool of human resource information and practices in LGA‟s in Tanzania. Specifically, the study focused on exploring how Human Capital Management Information operates, to examine the perceptions of HCMIS users and the challenges that the users encounter in the course of using the system. In so doing, the study used qualitative approach in analysing data for the study. The sample size of the study comprised of 165 respondents from different departments and sections from Moshi District Council Documentary review, observations and interviews were used as research instruments to collect both primary and secondary data. The documents reviewed were human resources manual, human resources and payroll information while the interviews were conducted to the Director of Moshi District Council, Heads of departments, Human resources officers responsible for the use of the system and other stuff in Moshi District Council. The findings show that HCMIS has increased efficiency in managing human resources as compared to manual (paper based – records). In particular, the system has increased efficiency in planning, controlling and managing Human Resource (HR). Despite the success, the system face challenges such as network failure, outdated programs, designing problem and inadequate knowledge of using the system, lack of data backup, anti-virus usage, lack of office equipment for example computer, pretest of the system before installation, and frequent power interruptions. Together, all these factors constrain effective implementation of HCMIS in Moshi District Council. The study recommends that LGA‟s should increase resources to facilitate proper functioning of the system by ensuring that training on HCMIS is conducted to Human Resource Offices by employing experts from universities which offers HCMIS course. The government should emphasis the Higher Training Institutions to establish and train courses on HCMIS. Also the system should be updated on time so as to enhance efficiency. Moreover the President’s Office, Public Service Management and Good Governance should take to heart and honour the complains raised by officials of the Local Government Authorities.
Description
A dissertation submitted in partial fulfillment of the requirements for award of the degree of Master of Science in Human Resource Management (MSCHRM) of the Mzumbe University
Keywords
Human Capital Management Information System, Local government authorities in Tanzania, Moshi District Counci, Human Resource Management, Human resource planning, Information Systems, Management Information Systems, Human Resources Information System, Performance management, Lawson
Citation
APA