Contribution of change management on staff performance: The Case study of Tanzania airport authority

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dc.contributor.authorMtondoo, Sabrina
dc.date.accessioned2024-07-09T07:33:58Z
dc.date.available2024-07-09T07:33:58Z
dc.date.issued2017
dc.descriptionDissertation submitted in partial fulfilment of the requirements for the degree of Master of Human Resources Management of Mzumbe University
dc.description.abstractChange has become a constant phenomenon which must be managed properly for an organisation to survive. Knowledge and awareness about many of the critical issues involved in the management of such change is often lacking. The central focus of this study was to investigate the contribution of change management on staff performance, understanding of change and the contribution of change management within a public sector organisation. Tanzania Airports Authority was selected as the case study where intensive investigation was done to get information related to the research problem. The study was guided by the following specific objectives: to analyse the effect of change management on organisational culture specifically aimed to identify the reality of change management in TAA; to determine the extent to which change management contributes to staff performance of TAA; to evaluate the effects of change management on staff performance of TAA; to explore the contribution of change management in areas of organisational structure, planning, technology change, changes in level of management and change in staffing; and, to explore how management change reflects the performance culture. The study was based at TAA headquarters. Both quantitative and qualitative methods of the data collection were adopted using interview, review of documents and copies of a questionnaire comprising 18 questions that were distributed to 269 respondents. The response rate was 216 staff which was 83.7% of the targeted sample. Based on this sample the results obtained indicate that change in management has a clear effect on the performance of employees. The findings can prove useful to human resource policy and decision makers, human resource departments, as well as government and academic institutions. For achieving successful staff performance, workers should be properly motivated and trained on change programmes and should be educated on the reasons for change.
dc.description.sponsorshipPrivate
dc.identifier.citationAPA
dc.identifier.urihttps://scholar.mzumbe.ac.tz/handle/123456789/951
dc.language.isoen
dc.publisherMzumbe Unversity
dc.subjectChange management
dc.subjectStaff performance
dc.subjectTanzania Airports Authority(TAA)
dc.titleContribution of change management on staff performance: The Case study of Tanzania airport authority
dc.typeThesis

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