Usability and challenges of cloud storage: Perspectives of academic staff at Mzumbe University, Tanzania
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Date
2024
Journal Title
Journal ISSN
Volume Title
Publisher
East African Journal of Education and Social Sciences
Abstract
This study aimed to explore the perspectives, preferences and challenges of Mzumbe University faculty regarding cloud storage adoption. Utilizing a case study design, the researchers conducted semistructured interviews with a purposive sample of 15 faculty members to capture diverse viewpoints. The study used the thematic analysis approach to analyse the data retrieved from interviews. Based on the findings, the study concluded that cloud storage systems have several advantages, such as easy accessibility features, robust security protocols, service compatibility and intuitive user interfaces. These benefits encourage academic personnel to collaborate and increase productivity. However, some challenges existed. These are related to internet access, cost, lack of formal training and security. The study recommends that enhancing the university internet infrastructure is critical to guaranteeing reliability and fast connectivity for effective utilization of cloud storage. The university may also think of offering financial assistance for
supplementary storage requirements to academic staff.
Description
Paper submitted to the East African Journal of Education and Social Sciences
Keywords
cloud storage, Google drive, file organization, data security, user satisfaction, platform preference, collaboration, cloud storage adoption
Citation
APA