School of Public Administration and Management (SOPAM)

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Subject: search.filters.subject.Decision making process

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    Transformative effects of local government authorities in promoting public involvement in decision making process in Tanzania: The case of Mvomero district council
    (Mzumbe University, 2013) Ngao, Shose L.
    This study was carried out to assess the transformative effects of LGAs in promoting public involvement in decision making process in Mvomero district, given that little research was carried out on transformative effects of LGAs in promoting public involvement in decision making process. The study specifically found out on public involvement in LGAs, determined the level of transparency and accountability, assessed the perception of public on LGAs, and found the specific challenges which hindered effective public involvement in decision making process. The study used a case study research design with a sample of 100 respondents selected through convenience and purposive sampling techniques. Data were collected by using questionnaires, interviews and FGDs. They were analysed by using SPSS and Microsoft Word for text processing. Findings revealed there was a policy or regulation which advocated public involvement but few employees and public servants were not aware of the policy. The public was involved in LGA meeting and activities more than three times. The way of involving the public was not constant. The public was involved satisfactorily in different activities other than financial. It was because the public was not satisfied with the manner financial transactions were being handled without their involvement. In other words there was less trust among public members. The district faced challenges like inadequacy of financial means, poor communication, and poor management. The study recommended that new employees be made aware of the policy / Transparency in financial transactions, that public servants be held, communication be improved, corruption be fought and that further studies be conducted.
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    Political decentralization and decision making process: Experiences from Temeke municipal council
    (Mzumbe University, 2017) Lukuwi, Matatizo
    This study investigated political decentralization and decision making process at Temeke Municipal Council. Specifically the study examine the decision making process; to explore the extent to which the government support political decentralization; and to identify factors hindering decision making process. The data were collected through interview schedules, questionnaire and review of documents. The collected data were analysed using thematic content analysis for the qualitative data while the quantitative data were analysed using SPSS and Microsoft excel. The findings indicated that, the majority 51 (58%) of the questionnaire respondents are not aware of the decision making process. In addition, the majority 68 (72.3%) of the questionnaire and interview respondents are not satisfied with the support from the government as the actual decision making is to a large extent controlled by the central government representatives. Furthermore, the data analysed in this report suggest that some governance indicators have significantly improved following the implementation of political decentralization. For example, there is evidence of increased electoral and civic participation, access to information, and trust of LGAs. The financial accountability of LGAs also appears to have improved, so does the participation of women and young people. Lastly, the study revealed a number of factors hindering decision making process like, political interference, inadequate fund, poor government supports, and lack of transparency, poor leadership and management in general and low education and citizen awareness. In view of these findings, it is recommended that civic education on political decentralization and decision making should be improved; the central government must develop effective revenue collection laws to ensure local governments have autonomy over fiscal resources, offer strong support to develop local revenue collection systems and attribute national funds to local governments on the basis of local government need. Last but not least, the central government should safeguard the roles and responsibilities of local government in the system of law.
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    Examining the contribution of motivational factors in microfinance banks: A case of ACB.
    (Mzumbe University, 2014) Kalamata, Christian
    The aim of this study was to examine and identify the contribution of motivational factors in employee retention and productivity in microfinance banks. Specifically the research was to establish which motivational measures are currently in place and how effective they are; to establish whether a positive relationship exists between these motivational measures and employee retention; and to establish ways to improve employee retention and productivity. This study was guided by the use of gratification theories; theoretical review of related literature in text books, journals, and internet sources. Data was gathered from 52 respondents, in which 37 respondents were chosen from lower level employees, 15 respondents were senior management and 3 respondents were from top management. Simple random sampling and purposive sampling techniques were applied to a population of ACB Commercial Bank, Tanzania. The data collected (both primary and secondary) was coded and analyzed by using a software program known as Statistical Package for Social Science (SPSS) and Microsoft Excel 2007. Motivation and employee performance in most organizations has been a difficult issue to handle resulting in the same common problems existing in most organizations. These problems identify the fact that it is not easy to fulfill all peoples` needs as each individual is motivated by different aspects. Motivational packages are an organization’s lifeblood to retaining employees and this is only if employees find them attractive and administratively sound. Some strategies to achieve these motivational packages include the use of extrinsic rewards such as bonuses; the use of peer pressure by setting both individual and group goals; and lastly the use of intrinsic motivational factors such as providing workers with feedback about goal attainment. I believe Akiba Commercial Bank should introduce participative management techniques, in which employees are given opportunities in the decision making process, especially in the establishment of their motivational package. The bank needs to prepare a clear training programme to its employees both locally and overseas.
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    Effectiveness of hierarchical structure for local government decision making process: A case study of Arumeru district
    (Mzumbe University, 2013) Amos, Stella
    This study was conducted to assess the effectiveness of hierarchical structure for local government decision making process. The study specifically examined the procedures in the local government decision making process, the existing organizational structure and regulations, and identified the specific challenges encountered in the hierarchical structure of the local government authority. The study used case design research design with a sample of 136 respondents selected through convenience and purposive sampling techniques. Data were collected through questionnaires, interviews, FGD, and documentary review. They were analysed by using the Statistical Package for Social Science (SPSS) and Microsoft word. Findings revealed that majority of respondents were not involved directly in decision making; this is due to the nature and structure of the organization management. Decision follows the hierarchy, procedures guiding the decision making of the local government gave the full council and the district executive director (who are at the top level of the hierarchy) mandate of being the final decision maker. Other figures in the management prepare the grounds for decision making, and if it happens that they made decision, then that decision will be for district executive director. Generally the hierarchical structure of local government authorities place full council at the top, followed by District Executive Director. These two set goals and the direction of the organization and below them is the HOD’S and HOS’s who the supporting layers are, they apply these goals into their areas and give the appropriate information flow for the management. Involvement of HOD’s in decision making is through the meeting like The Council Management Team (CMT), and the standing committees of district council. All procedures for decision making is limited to standing orders (2009) and the local government Act 1982 and the Local Government Act2002.The challenges for using hierarchical structure for local government decision making process are: Delay of information due to the absenteeism of some important decision makers, corruption as the power is much vested to few figures so they misuse it, Loss of document and Nepotism. The study recommended that key persons for decision making be available or delegate other persons when absent, bureaucracy be reduced, corruption and nepotism be fought, care on documents keeping, and adjust customer chatter to fit customers’ needs. Further studies were recommended to deeply investigate the challenges facing effective rational decision making, and to conduct a similar study to confirm the findings.
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    An assessment of factors that influence village government decision making: A case of Iringa district council
    (2017) Samillani, C.W
    This study aimed at assessing factors that influence village government decision making. It was conducted at Mapogoro village, in Iringa district. The study was guided by three objectives set to; examine the structure of village government and its influence in decision making; examine the participation of villagers in decision making at the village government and lastly; examine the influence of village leadership in the village government decision making. The study used a case study research design and a sample of 38 respondents selected through purposive and convenient sampling techniques. Data were collected through questionnaires, interview, and documentary review and analyzed by using qualitative analysis techniques. The findings indicate that, the structure of village government influence village decision making in the following aspects: insufficient power of the village government in the process of decision making, village government meetings both VC and VA, are conducted without observing the quorum of meeting and the diverse composition of village government members (politicians and technocrats) and guidelines or directives from the district level. The study has shown a low level of villager’s attendance and contribution to the VA meetings impedes decision making in the village government. Also the study has shown village leadership aspects including poor communication and information sharing in the village government, lack of accountability and transparency and low level of village leader’s trust for the village community constrain decision making in the village government. This study has made some recommendations in order to ensure effective decision making in the village government. The study recommends an emphasis for bottom up decision making approach, meeting allowance for VC members and salaries payment for village leaders such as VCP and removal of politics in the village government. The study also recommends civic education to villagers on the importance of VA meeting and that various means of communication and information sharing should be used to inform villagers about village affairs. It is further recommended that, DED office should prepare training programs for newly elected village leaders and ensure follow up to village government to strengthen accountability of leaders