Dissertations (Masters)-HRM-SOPAM

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Subject: search.filters.subject.Good governance

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    Promoting good governance in the public sector in Tanzania through ICT: A case of the Ministry of Natural Resources and Tourism
    (Mzumbe University, 2013) Safari, Thomas
    Tanzanian public sector is challenged to promote good governance through ICT. Thus effective use of ICT as a tool for promoting good governance is believed to have a significant impact for the public organizations in policy implementation and thereafter realization of goals and objectives. This study aims at understanding the role or contribution of ICT as a management tool in promoting good governance in the public sector organizations. In this regard the study is set to fulfill the following objectives: i) To identify the role of ICT adoption and use in governance in the Ministry of Natural Resources and Tourism; ii) To identify and assess the extent to which the available possibilities for employing ICT may improve governance in the Ministry of Natural Resources and Tourism and iii) To establish the relationship between quality of services and ICT use in the Ministry. In the course of realizing the objectives of this study, the research employed questionnaires, observation and interview as the data collection methods. These methods were in line with the research design aimed at in this study. The research design which was seen as appropriate to this study was ‘a Case Study’. Thereafter the data and information collected was analyzed using computer Microsoft Excel Program. The study revealed that despite having the legal and policy framework for ICT and appreciation of the role of ICT in the public sector organizations as a means for promoting good governance, still there are some challenges that limit the effectiveness of ICT in the course of promoting good governance in the public sector in Tanzania. Such challenges include inadequacy of well skilled technicians and/or computer system analysts, unreliable power supply (electricity cut-outs), lack of technical know-how, lack of modern equipment’s, spare parts and anti-viruses, level of education of most employees (users), poor technological infrastructure, capital (cost of maintenance), and lack of priorities (readiness) as a result of political interference in technical and administrative matters. Therefore, it is recommended that it is high time that the ideal of the legal and policy framework should be adequately reflected in the reality. That is the government should now give priority to ICT if it really means that it to be a tool for promoting good governance in the public sector.
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    Assessment of good governance practice in the management of public health services: The case of Ludewa district hospital
    (2016) Mlangwa, Andrew
    This study assessed the existence of good governance practice with respect to three elements namely, accountability, transparency, and participation in the management of health services in Ludewa district hospital. The study was premised on three specific objectives which were to Establish if Accountability is in place in Ludewa District Hospital, how managers perceived it and find the satisfaction level of the staffs on accountability, to establish if Transparency is in place in Ludewa District Hospital, how managers perceive it and find the Satisfaction level of the staffs on transparency and to establish if participation is in place in Ludewa District Hospital, how the managers perceive it and find the satisfaction level of the staffs on participation. The sample consisted of 81 respondents who were selected using random and purposive sampling. Data were collected through interviews, questionnaires, and documentary review. The data were analyzed using SPSS program. The findings were presented in the form of detailed discussions and some tables. The findings indicated that the three elements of good governance which were examined were present in the hospital although they differed slightly in the rate of their existence. Also on the management perception and understanding on good governance, the hospital management was very much aware of the governance issues of the hospital and they put much emphasis on good governance for the betterment of the hospital. The employees were largely satisfied with the level of accountability (90.7%), transparency (97.4) and participation (93.2) at the hospital. In conclusion, the three elements of good governance were found to be in place at the hospital though there were some areas which would require increased efforts in order to improve governance and therefore promote development of the hospital. Given the weaknesses revealed it is recommended that employees should be provided with the education related to good governance to enhance in hospital governance by the government or NGOs. Participation should be increased by management to increase inclusiveness. The management should further improve information flow by use of technology and traditional means.