Dissertation Master's (DCC-BS)

Permanent URI for this collectionhttps://scholar.mzumbe.ac.tz/handle/123456789/499

Browse

Now showing 1 - 20 of 89

A study on awareness of share ownership among the community members in Tanzania: A case study of Dar es Salaam City
(Mzumbe University, 2018) Frednand, Clavery Sebuband
A study on awareness in ownership of shares was done in Dar Es Salaam, Tanzania. A share is a piece of ownership of company or enterprises. The broad objective of the study was to determine communities’ level of awareness on the ownership of shares. Specifically the study intended to assess the knowledge on ownership of shares, influence of geographical location and to determine acceptability of information on share ownership. This study presents the findings of a descriptive cross sectional study conducted in Dar es Salaam. A sample size of four hundred was systematically sampled. Purposive and simple Random sampling was used to obtain samples from the community. Sample from community individual was served by means of questionnaire for primary data collection and finally assessment of respondents. Research findings revealed that, among 400 investigated respondents 271(67.8%) never heard about share ownership and 129(32.2%) heard about share ownership. Respondents from remote area were found to be unaware as compared to those in the urban influenced by lack of network coverage as source of information .Seminar providers didn’t reach the remote area which increased unawareness. Information on share ownership was not highly accepted due to lack of knowledge which caused them to invest more in other investment than shares. The findings are supported by Singh (2015) where he found that stock exchange must assure the community so that they can commit their fund on safe investment The researcher concludes that community members have low level of awareness on share investment. The study has come up with gape that need addressing to scale up awareness on share ownership. The Social Responsibility Theory is appropriate theory to be used for rectifying the situation of improving awareness on ownership of shares among the community in Dar es Salaam.
Administration of value added tax: The case study of Mbeya city in Mbeya region
(Mzumbe University, 2017) Walalaze, Paul
This study aimed at assessing the administration of Value added tax (VAT) in Tanzania with reference to Mbeya City. This main objective was achieved with the following specific objectives: to identify the challenges facing business traders to register themselves voluntarily with VAT, examination of obstacles facing business traders in collecting the 18% from their customers, exploration of the factors making business traders to be reluctant in using EFDs, investigation of whether all eligible traders for VAT are actually registered and examining the knowledge of business owners on tax payment. The study used questionnaires, interviews and relevant documents to collect primary and secondary data. The study found that VAT implementation in Mbeya City of Mbeya Region has been facing a combination of challenges (problems) such as: misunderstanding of the public in general and business community in particular regarding the VAT laws. It was further found that there was resistance against registrations for VAT by some traders. Moreover, it was found that some traders provide understated financial statements, while others did not issue invoice or issued illegal invoices. It is thus concluded that there are various problems in administration of value added tax in Mbeya City. On the basis of these findings, the study recommends that the authority should train the taxpayers about the rules and regulations of VAT continuously and recruit new employees.
An assessment of the implications of exchange rates fluctuation on the performance of SME’S in Tanzania: The case of electronic devices traders at Kariakoo, Dar es Salaam
(Mzumbe University, 2020) Cyprian, Angela
The growth of Small and Medium Enterprises (SMEs) worldwide always depends on favourable business environment. Nevertheless, SMEs in Tanzania are threatened by a number of limitations that hinder their performance. One of the constraints is exchange rate fluctuation. This study had a main objective which was to assess the implications of exchange rate fluctuation on the performance of SME’s. In order to achieve the study objectives, assessment of the effects of foreign exchange rates fluctuations in the performance of SMEs as well as the effects of inflation rates fluctuations in the performances of SMEs was conducted. The study also assessed the mitigation strategies on inflation and exchange rate fluctuation. Descriptive research design was adopted in this study. The reason behind the selection of the design was its purpose and the nature of the variables at hand, which needed qualitative and quantitative analysis methods and the interpretation of views and perceptions. Findings from the study indicated the negative effect of exchange rate to business performance. Exchange rate was seen to impact many areas such as the importation of goods and the payment of trade creditors. The study concludes that, Unstable exchange rate has negative implication to the performance of SMEs in Tanzania. Depression of the value of currency which mainly occur in Tanzania and many developing country cause the decrease in purchasing power in importing product and also result in rise of product price in internal market. The study recommends to policy makers to make consideration on exchange rate dynamics when making monetary policy and fiscal policy.
An assessment of women’s empowerment programme in Tanzania: A case of women income generation projects in Arusha city.
(Mzumbe University, 2013) Castor, Neema
In the present study an attempt has been made to investigate the outcomes of women empowerment in Tanzania through income generating projects of women and its impact on their socio-economic empowerment. The target population of the present study was eighty (80) women who had availed services and/or support from the Council. The general objective was to investigate women’s empowerment programmes in Tanzania taking a case of women income generation projects in Arusha City Council in Arusha region. Specific objectives were to determine minimum resource envelopes which are directed to women empowerment programmes in Arusha city; assess the extent in which government’s investments contributed to the improvement of women’s empowerment in the study area; and identify challenges with relations to women empowerment’s programme in the study area. Research design used was cross sectional. Data collection methods used were simple random sampling technique, focus group discussions and a review of appropriate published documents and other related information toward women’s empowerment. The instruments used were questionnaire and interview guides. Findings indicated that irrespective of type, all IGPs supported by Arusha City Council have induced positive impact in women empowerment, though the extent of changes is not significantly high. The projects have enabled women to have a better access to basic needs and make important contribution to household decision making, especially the decision regarding their personal needs and availing treatment and recreational facilities. Various recommendations have been made on the findings of the study. The focus has been directed to the promotion of active involvement of beneficiaries, behavior change, increasing household asset bases, in-service training for community officers, conducting capacity building for micro-credit schemes, development of participatory monitoring and evaluation mechanisms as well as promoting advocacy.
Analysis of challenges facing Small and Micro Enterprises in accessing finance from Commercial Banks: The case of Kariakoo Market
(Mzumbe University, 2020) Dobson, Jackline
The aim of this study was to examine challenges faced by Micro and Small Enterprises regarding the process of accessing finance from commercial banks in Tanzania using Kariakoo Market as a case study. The study utilized both primary and secondary data through a case study research design.The study used a sample of 100 respondents from micro and small enterprises that are in operation, mainly beauty shops, mobile phones and accessories vendors, clothes and shoe vendors, food, salons and cereal vendors. Data analysis techniques involved quantitative and qualitative analysis. Quantitative analysis was aided by a computer program through outputs from SPSS version 20.0 and excel, while qualitative analysis involved content analysis based on the primary data and respondents comments. The findings indicate that, MSEs at Karikaoo market have been facing difficulties in accessing loans from banks. This is attributed by lack of adequate correct information and knowledge with regards to get their loans; high cost of credit; difficult collateral requirements and inadequate business skills for entrepreneurs to maintain proper books of accounts and failure to prepare bankable business plans. The study concludes that, MSEs have a great potential to substantially contribute to economic growth of the country. Given their potentials, MSEs need to be equipped with necessary tools that will help them grow and utilise their full potentials. The study recommends training and education to MSEs should be given a top priority to enhance their entrepreneurial skills and be able to manage financial challenges. The government need to put in place enabling environment that will ensure MSEs are supported in terms of accessing finance, and research institutions and academia should work hand in hand with other stakeholders to conduct further research that will in identify more challenges and offer workable solutions.
Assessing the impacts of information technology on the performance and growth of the Banking Industry in Tanzania.
(Mzumbe University, 2014) Dahal, Leyla K.
The objective of this study is to assess the impacts of Information Technology on the performance and growth of the banking industry in Tanzania: The case of Standard Chartered Bank Tanzania. However, the study also sought to examine the contribution of Information technology on the performance and growth of the banking industry, to identify the Information technologies used on the banking industry and analyzing the impacts of Information Communication Technology on the performance of the banking industry during pre-information technology and post information technology. Based on the objective and research questions, the research instruments such as questionnaires, interviews, observations and documentary reviews were used so as to get information that addresses the issue under study. The research instruments contained specific questions that answered research questions directly and other general questions that had no direct reflection to the objective of the study, but added value to the research. Data were analyzed according to research questions which guided the study with support of tables and graphs. This helps to intensely show and summarize findings. Findings of the study show Information Technology as key to performance of the banks and this is likely to boost growth of the banks. This study recommends and suggested that investment in information and communication technology should be key component in overall strategies. This will allow IT providers to market their innovations well hence better services for the banks. Financial institutions should sensitize IT developments by offering programs and workshops that will give knowledge to both staffs and customers
Assessing the relationship between motivation and employees’ work performance: A case study of the East Coast Oils and Fats Ltd
(Mzumbe University, 2017) Emmenuel, Thadei
The study assesses the relationship between motivation and employees’ work performance. Performance of individuals at East Coast requires immediate attention and investigation. Late comings, earlier outs, absenteeism, low commitment and engagement and the like have greatly affected the work performance of individuals. The total study involved a sample of 94 workers; obtained by a DeVaus Formula with the consideration of 90% Confidence level and only 10% Margin error. A systematic random sampling approach was adopted in the sampling process. Primary data was collected using structured Questionnaires administered to 90 randomly selected respondents. Data were analyzed with the aid of SPSS and presented in tables and figures. Regression analysis was attempted to establish the relationship between Motivation and employees’ work performance. The study findings reveal that majority of the workers were motivated by working conditions, promotions, salary, recognition, appreciation for work done. The study also found that most employees believe that training, salary and incentives highly influence their work performance. The study also revealed that employees are highly satisfied with co-worker relations and work while the majorities are dissatisfied with salary, recognition, organizational rules, and promotion opportunities. Based on the study findings, it is concluded that there is a positive relationship between motivation and employee work performance, and thus effective motivation packages within an organization can enhance the performance of individuals and help shape their behavior.
Assessment of effects of tax-breaks on economic growth of Tanzania
(Mzumbe University, 2019) Emmanuel, Kaisi
This study intended to establish the effects of tax-breaks on economic growth of Tanzania. The study’s specific objectives were to determine the tax-breaks that have been available for businesses, to determine the rate of economic growth of the country from 2006 – 2018, and to determine the relationship between tax-breaks and economic growth of Tanzania. The study employed a quantitative approach to research; the study collected only secondary data from four government agencies. The collected data were then analysed using statistical software known as Gretl which provided descriptive, correlation and regression analysis findings. The study identified over 80 tax breaks available in Tanzania, and being enjoyed by government institutions, parastatal organizations, religious organizations, NonGovernmental Organizations (NGOs), Donor Funded Project (DFP), private companies and individuals, mining sector, oil/gas exploration, military duty free shop and Tanzania Investment Centre (TIC) in addition the study determined that the economy of Tanzania has been growing at an average rate of 6.7% over the period between years 2006 – 2018. Furthermore, the finding indicates an existence of an insignificant negative relationship between tax breaks and economic growth. The study concludes that too many tax breaks are been given, some do not even relate to business or investment of any sort. The government offices and international communities enjoy too much tax breaks. The fact that so many government offices have such benefits could lead to misuse of that privilege leading to the country losing more revenues, and recommends that rather than focusing on tax breaks as the main investor attraction criterion, the country should focus on creating a conducive business environment whereby there are good infrastructure such as affordable and reliable electricity, transport, high level education, unnecessary bureaucracies due to corruption practices, and political stability. Because other countries such as Mauritius, Costa Rica, Ireland and Malaysia have managed to attract huge number of investors with none or very little tax breaks OECD (2007), so why not in Tanzania. Furthermore, because there are other countries that have had a positive economic growth out of granting tax breaks as an investors’ attraction strategy (UNCTAD, 2012). This study recommends the government seeks to learn how others have managed to do it successfully, and then model their success.
Assessment of electronic banking services adoption towards customer use in Tanzania: A case of some selected commercial banks in Dar es Salaam city.
(Mzumbe University, 2020) Chanda, Joel.
This study basically assessed the adoption of electronic banking services towards customer use in Tanzania. The research was based on three specific objectives: to determine the effects of internet banking on customer use, to determine the effects of mobile banking services on customer use, and to assess the effects of automated teller machines on customer use. Explanatory design was used in order to undertake this research. Data was collected by the researcher by contacting employees of two commercial banks using 69 respondents that constituted the sample selected using simple random and purposive sampling techniques. The researcher collected primary data by going to field by contacting respondents that were sampled. The data was collected by the researcher through structured questionnaires complemented by interviews, and was analyzed quantitatively using SPSS to generate relevant statistics measurements. Descriptive statistics were calculated and used to present the characteristics of the participants using frequency and percentages tables. The relationship test among variables was done based on correlation and multiple regression tools. Qualitatively, data was analysed using content analysis through descriptive statements. Results indicated that the three independent variables quantitatively tested were positively having significant effects statistically on customer use in electronic banking adoption for the dependent variable with p<0.05. Qualitative analysis cemented these findings with similar results.
Assessment of the contribution of FINCA mfis services on SMEs growth in Dar es Salaam city: A case of FINCA Dar es Salaam.
(Mzumbe University, 2013) Kagaruki, Arnold M.
This study assessed the contribution of Microfinance Institutions to the SMEs growth in Tanzania using the case study of FINCA. The objectives of this study were to evaluate the trend of MFIs in assisting SMEs to access various types of loan products, to assess the relationship between MFI loans and SMEs growth by evaluating whether the SMEs businesses have improved after receiving loans from MFIs. Also the study intended to determine the challenges faced by SMEs in accessing loans from MFIs. Lastly, this study had an objective of suggesting constructive measures to improve SMEs access to MFIs loans which would help their growth. The study used primary data collected by using questionnaire from 157 selected SMEs and officers of FINCA. The analysis of data was mostly descriptive and which was done using the Statistical Package for Social Sciences (SPSS). The findings revealed that MFIs offer various types of loan products ranging from small group loans, village bank loans and business loans. Each of these has different interest rates but which are relatively lower compared to the rates charged by commercial banks. However SMEs still consider the interests to be high and the loan conditions to be somehow difficult. It was also established that MFI loans have helped the growth of businesses which had small capital bases prior to accessing the loans. Lastly, it was established that lack of collateral, default on previous loans and failure to maintain proper records to be the most challenging factors hindering SMEs access to loans from MFIs. The study recommends that MFIs should keep the costs of loans lower and vary the loan conditions because the nature of businesses differ in terms of the revenue cycle and production cycle. So repayment schedules should consider this factor to avoid default.
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
(Mzumbe University, 2014) Tairo, Ester C
A study assess customer data usage and perceived service quality in managing customer relations in banking industry. The specific objectives were to; examine the relationships between customer satisfaction and customer relationship management in banking industry, examine the relationships between customer loyalty and customer relationship management in banking industry; examine the service quality dimensions that determine customer relationship management in banking industry and examine the customer data usage and perceived service quality in managing customer relations in banking industry. The study adopted case study design; purposive sampling and simple random sampling were used to select respondents. Questionnaires, interview and documentary review were used in data collection and sample size of 55 respondents was used in the study. Findings indicated that, respondents identified meeting customer expectations by 62% as key relationship that links customer satisfaction and customer relationship management. Findings also revealed that, respondents identified attitudinal loyalty by 58% as key relationship that links customer loyalty towards customer relationship management. Moreover, the findings revealed that, respondents identified assurance by 39% and empathy by 28% as the key service quality dimensions that determine customer relationship management. Furthermore, the findings revealed that, respondents accepted perceived or experienced service was not consistent with the expected service resulting in bad quality and a quality problem. paraphrase The study concluded that, meeting customer expectations exert significant linkage between customer satisfaction and customer relationship management. Also, attitudinal dimension lead customer’s intention to repurchase and recommend, which are good indicators of a loyal customer. Likewise, assurance and empathy service quality attributes are essential for an organization survival and growth. Similarly, expectations were unrealistic the total perceived quality was low, irrespective of the vii experienced quality. Henceforth, the study recommended that, Bank managers should implement an effective customer relationship management that enhances customer satisfaction, loyalty and provides opportunities for banks to cross-sell other related and unrelated products to its customers. Policy makers should use the findings of the study to develop appropriate regulatory policies and frameworks for ensuring faster realization of CRM inclusion strategies. Banks should evolve role of customer data in CRM and help identify new directions for customer data usage.
Assessment of the factors affecting exports volume in Tanzania
(Mzumbe University, 2019) Daffa, Suleiman M.
The general objective of this study was assessing the factors affecting the export volume in Tanzania. The study examined the contributions of insurance and financial services on export volume in Tanzania, contributions of official exchange rate on export volume in Tanzania and contributions of logistic performance index on export volume in Tanzania. The study adopted descriptive cross sectional design and targeted population was 195 countries in the world. Tanzania was selected as a sample of analyzing the study problem. The primary data and secondary data were collected and analyzed using descriptive statistics, correlation analysis and regression analysis. The study found that the positive significant contribution of insurance and financial services on volume of exports of goods and services. The study revealed that there is positive significant contribution of official exchange rate on volume of exports of goods and services. The study observed that the positive significant contribution of logistic performance index on volume of exports of goods and services. The study concluded that efforts to promote access to insurance and financial services for exporters in Tanzania has to be highly motivated in order to promote more exports of goods and services. The study recommends that since logistic performance index, official exchange rate and insurance and financial services are significant predictors of volume of exports of goods and services in Tanzania, it is important for stakeholders on international trade find a better way to improve logistic performance index, official exchange rate and insurance and financial services in order to promote more exports of goods and services.
Assessment of the factors influencing the selection of entry modes into foreign markets by SMEs: The case of Kinondoni District in Dar es Salaam
(Mzumbe University, 2014) Mwanitete, Amos P.
This research was carried out to find out factors influencing SMEs’ selection of foreign market entry mode, objectives governed the research were: identifying various modes of SMEs foreign market entry, identifying factors influencing SMEs' selection of foreign market entry modes, discussing the significance of SMEs internationalization and assessing the impact of particular mode of foreign market entry to the performance of an SME. Research methods used to collect data were questionnaires; interview and documentary review, respondents from Kinondoni Dar es Salaam were involved. The data was analyzed by using Statistical tool so as to give the meaningful information. The research findings shows that large number of Tanzanian entrepreneurs have not yet internationalized their business abroad due to number of factors including, lack of capital to expand their business abroad, lack of information regarding business opportunities abroad and complexity of procedure to be followed to get the approval of trading abroad, on the other hand few have been trading abroad and the report shows that most of the entrepreneurs are using exhibition as the most appropriate entry mode to the global market as they said it is the easiest one, other modes identified includes exporting, licensing, joint venture and sole venture. Regarding factors influencing the selection mode of entry to the global market it was observed that market attractiveness is the one mostly influence large number of entrepreneurs to choose the entry mode, other factors mentioned includes competition, country risk, psychic distance, organizational culture and size of the firm, Lastly the report shows that entry modes to the global market have great impact to the performance of the SMEs as explained in the previous pages. The researcher recommends that the financial institutions should to promote entrepreneurship by giving them loans and setting low (affordable) interest rates. This will help to encourage more entrepreneurs to get involved in entrepreneurial activities and those who are already doing business will get the chance to expand their businesses further, furthermore the government of Tanzania should establish a coordinating office for outreach services for entrepreneurs owned businesses. The study recommends that there is a need to establish the coordinating office for facilitating the assessments of the financial resources and educating the entrepreneurs. This could take the form of a network of small and medium enterprise centers in various regions across the country, or the appointment of a dedicated entrepreneur’s officer in government regional offices.
Assessment of the implementation of activity-based costing and the financial performance: The case of Coca-Cola Kwanza Tanzania Limited
(Mzumbe University, 2019) Esajee, Abdallah
This study assessed the implementation of Activity-Based Costing (ABC) and financial performance of company. The study aimed at determining factors leading to successfully use of activity based-costing method; to analyze the role of activity based-costing on company’s financial performance and to determine the techniques that can be used to improve activity based-costing. Coca-Cola Kwanza Tanzania Limited was selected as a study area whereby a total of 80 respondents were included into the study. Questionnaire and interview were designed for the purpose of collecting primary data for the study. In addition, secondary information was gathered through an intensive documentary review. The results of the study showed different factors leading to successfully use of Activity Based-Costing (ABC) at Coca-Cola Kwanza Tanzania Limited. Results of the study revealed, the leading factor to the successfully use of activity based costing method was management support. Also the study found that ABC plays different roles in the financial performance improvement of the company and cost reduction. The study concluded that effective use of activity based costing method depends highly in the management support of the company. Thus, Management support forms an important part into the success of activity based costing method. Cost reduction has been found as the sole and primary role of activity based costing methods of any company. Therefore, the study recommended to the management of the company to hold firm and devices best strategies towards an improvement of activity based costing method including ABC related training provision company employees.
Assessment of the role of the Tanzania Education Authority in improving access to education: A case of Dar es Salaam Institutions
(Mzumbe University, 2014) Elifasi, Elizabeth
The objective of this study is to assess the role of Tanzania Education Authority supports on improving access to education. The study was conducted specifically to determine the impact of loans and grants provided by TEA in accessing education facilities in different education institutions including primary and secondary schools, colleges and universities. The study employed survey as a research methodology. The choice of this approach was influenced by the nature of the study to assess the implementation of TEA supports including loans and grants extended to education institutions. The study was conducted in selected institutions in Dar es Salaam region where many education institutions are located. Data from 46 respondents comprising of primary schools, secondary schools, colleges and universities, TEA and MOEVT was collected through open ended and closed type questionnaires, analyzed and presented statistically on tables, charts and graphs based on the research objectives. Based on the findings from the study it was concluded that TEA supports on grants and loans to education institutions shows a good contribution towards achieving the improved learning and teaching environment, equipment and facilities that leads to improved performance, raise the level of total enrollments and achieved the objective of equitable access to education whereby 96% of girls eligible to education were enrolled. It was also found that total value of TEA support from 2010 to 2013 was about Tanzania Shillings 8 billion. The equitable access to quality education has been witnessed on the number of girls enrolled in primary schools. The findings of the study calls for Tanzania Government to give first priority on education sector and allocate consistency education budget. The efforts used to support the construction of schools buildings, classes and dormitories should be extended to supporting teachers and teachers` colleges in order to produce more quality teachers to support the enrolled students. Linking the supply side factors vii teachers, books, buildings and demand side-teachers benefits may be the great idea towards achieving the objective of equitable access to quality education. These findings suggests among other things that as an institution TEA is relevant for Tanzania’s socio-economic development since its funds are channeled towards education which is a core activity identified in the country’s long term development plan, that is the Tanzania Development Vision 2025. In this regard, TEA is also relevant to other government initiatives including MKUKUTA and to the current Big Results Now (BRN) initiative. These results point to a number of policy actions needed on the part of the government as well as to development partners. The government of Tanzania as well as development partners, recognizing the important role played by TEA can allocate more funds this organization and charge it with the responsibility to rationally distribute the funds to needy institutions. Furthermore, the government is requested to charge TEA with the task of undertaking more studies related to the role of this institution in dealing with the education sector in Tanzania.
Challenges facing mobile banking services in reaching customers in Tanzania: A case of National Microfinance Bank (NMB) in Coastal region.
(Mzumbe University, 2013) Biteya, A.
The study about challenges facing mobile banking services in reaching customers in Tanzania was conducted at NMB in coastal Region. The study aimed at examining the knowledge of NMB customers on the services offered by mobile banking; finding out challenges facing mobile banking services in extending their services to many customers; determining whether NMB customers are extensively using mobile banking; and identifying problems facing customers who live far from the nearest branch. A sample size of 80 respondents comprising of customers and bank staff were given questionnaires and interviewed accordingly. Secondary data were collected using documentary sources such as articles and research reports from distinguished academicians, media and internet. Analysed data were presented using percentage in tables, charts and graphs. The findings showed that majority of respondents knew few services offered by NMB through mobile banking. The study revealed that few customers fear the use of extension of mobile banking services offered by the bank through mobile banking. They fear insecurity, high charges and unreliability of services. However, some customers do not use the services due to little knowledge on the services offered through mobile banking. The study further showed that distance from nearest branch or ATM affected customers from using mobile banking effectively. The study concludes that NMB should educate its customers about the variety of services offered as well as the importance of using mobile banking in their daily activities. Therefore the study recommends that, NMB bank should make sure that its network is reliable and constant in offering services. The bank should ensure security, reduce charges of using the services and increase the amount of money to be transacted daily. The bank should invest on installation of many ATMs especially in rural areas for the purpose of attracting many customers in using mobile banking services.
Challenges in the procurement of common use items and services in the government procurement agencies of Tanzania
(Mzumbe University, 2013) Ajabu, Erasto Thomas
This study attempts to investigate the challenges in the procurement of common use items and services in the government procurement agencies of Tanzania. The research was conducted specifically at government procurement service agency, headquarters in Dar es salaam. A study sample consisted of 40 GPSA employees. If these challenges continue to be neglected, the extent to which these factors hinders the implementation of the system of procurement of the common use items and services will remain unanswered. Hence addressing the level of awareness, importance and challenges are paramount for enhancing efficiency and effective framework agreement system of procurement of common use items and services. Research data was collected through interviews, questionnaire and documentary reviews. Qualitative data was subjected to content analysis and quantitative data was summarized in tables and charts. The government procurement service agency (GPSA) employee’s both top management and lower rank employees were contacted to provide research data. Research findings showed that, procurement of common use items and services using framework agreement systems has faced many challenges in its implementation at government procurement service agency (GPSA), and has led into big constraints in achieving of value for money as it is expected by government.The research therefore reaches conclusion that, if care will not be taken into consideration, these challenges will lead to the negative impacts in the implementation of the system. Hence to eliminate these problems players must change their attitude, training should be taken into account, resources and time should be dedicated as well as legal framework needs adequately support the system
Constraints faced by women owned small and medium enterprises (SMEs) in Tanzania: A case of Ilala District
(Mzumbe University, 2020) : Kiwia, Irene K
The study was carried out to assess constraints faced by women owned small and medium enterprises (SMEs) in Tanzania, A case of Ilala district. The study was guided by three specific objectives which were assessing individual characteristics constraining Women owned SMEs in Ilala District, examining business factors constraining Women owned SMEs in Ilala District and exploring the policy factors constraints oriented to Women owned SMEs in Ilala District. This study was a case study type. In this study the population of women SMEs from Ilala district were employed as the key respondents. The study involved a sample size of 96 respondents. The research used purposive sampling technique and convenient in obtaining the sample size. Using these methods in sampling were good so as to ensure equal participation of different type of respondents to make the study more reliable and valid. In this study, data was collected through questionnaires and interviews only. Also both qualitative and quantitative approaches were used in data presentation. The findings show that on the individual constraints most of Women owned SMEs have little experience on business, which affects the flow and management of the business. Also it has been evidenced that most of entrepreneurs have no financial management education, booking keeping and economics, this directly affects business management. lastly under the individual factors it has been found that support from the spouse is also a factor affecting women owned SMEs. Moreover, on the study shows that there are a number of business factors which affect women owned SMEs. Like nature of the business is one of the factors, it has been found most of the business are high risk business and are slow moving business which leads to little money circulation in business as the result leads to business failure. Also little profit margins lead to poor boniness performance. The findings on the policy factors constrain women owned SMEs found that the high interest charges are perceived as a burden for entrepreneurs hence failure of women owned SMEs. Furthermore, the economic instability of the country is also a problem caused by low money supply coupled with high inflation rate. Financial institutions in Tanzania should ensure that there is enough training on financial management. Entrepreneurs should be allowed to attend seminars in order to stay up dated with any changes made.
Contribution of advertisement on customers attraction : A case of MICTIGO TANZANIA.
(Mzumbe University, 2019) Dickson, Boniface
This presents the study on the contribution of advertisement on customer attraction in telecommunication companies with TIGO Tanzania as the case study. The study was performed under the guidance of two main specific objectives on the challenges and the correspondence of the resources used in advertising on customer attractions. Exploratory design was used since the study was qualitative. The information on the study were gathered from the study area through the use of interviews and focus group discussions (FGD). The collected information were all grouped and analysed using content analysis approach which were supported and complemented by themes to strengthen the findings. Findings of the study indicated that on the resources used and set for advertising on customer attraction facilitation, the resources are useful and worthy since the study found out that they have been increasing subscribers, facilitate company visibility, new activation and competitive advantage. In addition to that, on challenges two main obstacles have been identified including the costs of running the adverts that they have increased tremendously through the taxes imposed on billboards and posters that they are all taken to the government. The other challenge is the fact that the products and services in most cases are similar which has been difficult for customers to be loyal to the single and particular service provider. The implication of the findings is that advertisement has a significant effect and contribution towards customer attraction in telecommunication companies in Tanzania. In that note, the study recommends that it is necessary and vital for the telecommunication companies to keep on investing on the venture since it has a great contribution to the performance of the companies financially and businesswise for that matter.
Contribution of international NGOs on financial management capacity development of local NGOs: A case of PACT Tanzania
(Mzumbe University, 2013) Elias, Neema
This report presents the results of a qualitative study on the contribution of International Non-Governmental Organization (NGOs) in financial management capacity development of local NGOs in Tanzania. The aim of the study was to assess the contribution of International NGOs in developing local NGOs capacities in managing finances. The researcher applied a case study design to guide the study. Taking Pact Tanzania Orphans and Vulnerable Children (OVC) program as the case study, the study was carried out between July 2012 and June 2013. Pact Tanzania is an international NGO based in Dar es Salaam. It supports local NGOs to provide care and support to Orphans and Vulnerable Children in the country. Research methodology included desk research and observation to access information from respondents. The study covered six local Non‐governmental organizations working in partnership with Pact Tanzania on OVC program operational in Tabora region and Five personnel from Pact Tanzania. Data collection tools and methods were documentary review schedule, questionnaire and focus group discussion method. The study has shown that International NGOs contributes to financial management capacity development of Tanzanian local NGOs. However it is not clear whether these progresses are sustainable due to short time of program performance as capacity development itself is a process that is time bound, it takes time, commitment and availability of resources in order to achieve sustainable capacity development as well as influence other factors or areas of capacity development. The challenge is that capacity development funding and activities are embedded in other program activities which makes it difficult to trace it separately. Following these research findings, the researcher has recommended that capacity development program should consider sustainability, long term program, increase funding for CD initiatives and approaches and modalities to capacity development to reflect the real situation underground.