Directorate of Library Services

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Browsing Directorate of Library Services by Subject "Artificial intelligence"

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    Assumptions of the future of artificial intelligence in Tanzania academic libraries: A review of literature
    (Dar es Salaam University Press (DUP), 2023) Mwilongo, Kardo Joseph; Mwageni, Rhodes
    This paper insight the assumptions, opportunities and challenges of the use of interactive and engaging applications of artificial intelligence in academic libraries in Tanzania. It determines assumptions and pitfalls inherent and the debate whether the technologies have effectively replicated academic libraries, library resources, services and operations. The inclusion criteria of the literature were assumptions, opportunities and challenges towards artificial intelligence in academic libraries. The literature was searched from databases to include Sage, Taylor & Francis, Emerald, Google Scholar and Research Gate. The results were analyzed, evaluated, compared, contrasted and discussed in the lenses of UTAUT theory. The results indicate that artificial intelligence brings the world together in which people work and network in the integral function of provision of library resources and services to the library users. Artificial intelligence is as enabler for academic libraries to create library spaces, store, process, preserve, conserve, access, retrieve library resources and services timely with less costs. Also, artificial intelligence lessens inadequacy of funds to purchase printed materials in academic libraries, lack of digital devices and limited spaces in the libraries. Artificial intelligence has transformed the complex attitude and behaviors of library staff and users. Though, artificial intelligence has created fear towards employment opportunities of workers and library staff in particular. Besides, it was realised that library staff mismatch with the artificial intelligence in academic libraries due to lack of awareness, inadequate qualifications and limited infrastructure in academic libraries. This review contributes to the practices, knowledge, theory and literature of the use of artificial intelligence in academic libraries. The study proposed that there should be step by step towards interventions to introduce artificial intelligence in academic libraries. The process should consider the environments, needs and socio-economic developments of the developing countries and Tanzania in particular.