The influence of motivation on organizational performance in public corporations: a case of National Insurance Corporation (NIC).

dc.contributor.authorShaabani, Tunu.
dc.date.accessioned2026-06-16T10:18:37Z
dc.date.issued2020
dc.descriptionA Dissertation Submitted in Partial Fulfilment of the Requirements for the Degree of Masters of Business Administration in Corporate Management of Mzumbe University
dc.description.abstractThe study examined the influence of motivation on organisational performance at National Insurance Corporation (NIC). The specific objectives of the study included; to determine how reward and recognition impact the performance of employees; to examine the extent to which skills development affects the performance of employees; to evaluate the extent to which work life balance and working environment affects organizational performance; and to examine the role of leadership in influencing employee performance. The research philosophy is based on the assumption that, employee motivation is a key driver to enhance organisational performance. This assumption is based on the fact that, most organizations nowadays around the corporate world are allocating more resources in their human resources rather than capital structure, as they believe that employees are a significant base for improving their performance and achieve success. This study, thus empirically sought to find out the influence of motivation on organisational performance in order to materialise this assumption. This study used a pragmatic approach which involves multiple methods including quantitative and qualitative approaches. The researcher used primary data that was collected from employees at National Insurance Corporation at Dar es Salaam head office. The study also employed secondary data from NIC and TIRA. The research design employed was a case study research design. Primary data was gathered through questionnaires administered to 30 respondents. Once the data was collected was summarized and analyzed in tabular form, frequencies and histograms through the aid of a computer program in excel. The main findings of the study indicate that, effective motivation programs have greater likelihood of increasing employees’ morale, retention rate and productivity.It was further revealed that, motivation has been useful at NIC to improve organisational performance.The study recommends for a wider participation from the government and interested parties to support the insurance industry in making sure that motivation becomes successful in the sector. At the same time organizations are urged to put in place appropriate motivation of their employees in order to enhance skills utilization and ultimate organizational performance.
dc.description.sponsorshipPrivate
dc.identifier.citationAPA
dc.identifier.urihttps://scholar.mzumbe.ac.tz/handle/123456789/2097
dc.publisherMzumbe University
dc.relation.ispartofseriesThesis
dc.subjectMotivation
dc.subjectOrganizational performance
dc.subjectPublic corporations-NIC-Tanzania
dc.subjectHerzberg theory
dc.subjectMcGregory theory
dc.subjectVroom theory
dc.subjectGoal theory
dc.subjectEquity theory
dc.subjectEmployee performance
dc.titleThe influence of motivation on organizational performance in public corporations: a case of National Insurance Corporation (NIC).
dc.typeThesis

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