Research Articles (CSS)

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Factors for e-government adoption: Lessons from selected African countries
(UNISA Press, 2012) Komba, Mercy Mlay; Ngulube, P
This article discusses various problematic issues of providing access to, and promoting the wider utilisation of government information as important factors in e-government adoption. The Tunisian, Mauritian and Egyptian e-government experiences are examined in this article in order to highlight both good practices and remaining challenges in e-government adoption. Some of the good practices that we can benefit from, may be summarised as: formulating a viable national information and communication technology strategy (ICT-based) for modernising the telecommunications infrastructure, developing a regulatory framework for the deployment of a digital economy, obtaining international cooperation in ICT, developing skilled human resources management in ICT, developing a national digital culture in order to overcome the problems of low individual usage and adoption of ICT, establishing an information infrastructure to connect the various local government authorities, and establishing security standards in order to address threats. The study concludes that overcoming the obstacles of providing access to, and promoting the wider utilisation of government information, remain some of the biggest challenges for any government planning to adopt and implement e-government.