Browsing by Author "Kachota, Beth"

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    A systematic review of the extant literature on the Tanzanian e-government services for economic development
    (Sage, 2024) Mwilongo, Kardo J.; Kachota, Beth
    This paper investigates the existing Tanzanian e-government services for economic development through a systematic review of the literature. The main objective is to examine researchers’ articles on e-government services towards achieving the Tanzanian economic growth as well as the current issues and trends on e-government globally. Specifically, this study aims to answer three research questions on: what are the functional e-government services in Tanzania? What is the level of Tanzanian e-government service performance? And what are the factors influencing Tanzanian e-government service performance for economic development? A systematic literature search was conducted on four aggregate data sources, which included Google Scholar, ResearchGate, CORE, and Refseek. A combination of search key terms was employed to obtain the data sources from 2015 to 2022. One hundred and five articles were found by the combined search and screened, resulting to eighteen articles that were recommended for the study. Content and Microsoft Excel computer application were used to analyse the screened data sources. The findings reveal that, a number of functional services is offered and considered potential for revenue collection and contribute to the nation’s economic development. Nevertheless, Tanzania has improved and dynamically advanced to the transaction level of e-government implementation where the majority of the citizens interact for services and information. However, factors related to the activeness of the platforms, accessibility, usability, infrastructure, security issues, privacy, and technical support services among others, were identified to influence the performance of Tanzanian e-government services and thus call attention to the government in addressing these issues.
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    A systematic review of the extant literature on the Tanzanian e-government services for economic development
    (Sage, 2024) Mwilongo, Kardo J.; Kachota, Beth
    This paper investigates the existing Tanzanian e-government services for economic development through a systematic review of the literature. The main objective is to examine researchers’ articles on e-government services towards achieving the Tanzanian economic growth as well as the current issues and trends on e-government globally. Specifically, this study aims to answer three research questions on: what are the functional e-government services in Tanzania? What is the level of Tanzanian e-government service performance? And what are the factors influencing Tanzanian e-government service performance for economic development? A systematic literature search was conducted on four aggregate data sources, which included Google Scholar, ResearchGate, CORE, and Refseek. A combination of search key terms was employed to obtain the data sources from 2015 to 2022. One hundred and five articles were found by the combined search and screened, resulting to eighteen articles that were recommended for the study. Content and Microsoft Excel computer application were used to analyse the screened data sources. The findings reveal that, a number of functional services is offered and considered potential for revenue collection and contribute to the nation’s economic development. Nevertheless, Tanzania has improved and dynamically advanced to the transaction level of e-government implementation where the majority of the citizens interact for services and information. However, factors related to the activeness of the platforms, accessibility, usability, infrastructure, security issues, privacy, and technical support services among others, were identified to influence the performance of Tanzanian e-government services and thus call attention to the government in addressing these issues.
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    Systematic review of open education resources repository: A gateway for scholarly communication in developing countries
    (Dar es Salaam University Press(DUP), 2023) Kachota, Beth; Mwilongo, Kardo J.
    Development in information technology has universally led to an increase of the importance of Open Education Resources Repository in achieving the sustainable development goals on the promotion of quality education and supporting innovation in the community. The technology of open education resources repository has been prominent since 2010 and comprehensively adopted in developed countries but dynamically improving in developing regions though its performance fairly convince appreciations on the invested initiatives. This paper establishes the need to examine the users’ awareness of the repository, performance and influencing factors on the performance of open education resources repositories in developing countries. A systematic review of literature was employed in which 25 research papers were investigated. The papers were searched from four aggregate tools, namely Google Scholar, Research Gate, Open Praxis and Refseek. The Excel computer application software was used to analyse quantitative data whereas qualitative data was subjected to content analysis. Among other things, higher learning institution open education resource repositories in developing countries are becoming common among the academic community. Their performance is significantly remarked in erratic context between regions and diagnostically hampered by varying factors, including technological and infrastructural aspects, financial disputes, environmental and institutional issues. On this, the institutional management support, commitment on creating open access resources which resulted to minimal satisfaction on the contribution of the repositories among the scholars and open education resources repository guidelines such as policy, procedures and standards impacted the repositories performance. The paper encourages on the need for improving information resources acquisition, efforts on raising awareness, dissemination, advocacy, marketing, and management and user support services. However, open education resources repository policy needs to be improvised for quality control and procedures for backup to enhance security, intrusion and mitigation of the effects of potential disasters and fostering sustainability of the open education resources repository.