Challenges in clearing and forwarding activities perspective from Dar Ees Salaam port authority
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Date
2013
Journal Title
Journal ISSN
Volume Title
Publisher
Mzumbe University
Abstract
The study assessed challenges facing clearing and forwarding agents in the process of clearing consignments at the Dar es Salaam Port Authority. Specific objectives included assessment of the effectiveness of legal/regulatory framework (policy, procedures/guideline) on the system of clearing consignment at the port of Dar es Salaam, to examine the process/ practices of clearing Consignments at the port of Dar es Salaam and to identify challenges in clearing and forwarding process at the Port of Dar es salaam. The research design used was descriptive survey whereby a number of authorities and clearing and forwarding agency were selected. Data collection methods included interviews, questionnaires, observation and documentary review. Data were analyzed through Statistical Package of Social Science (SPSS) and Microsoft Excel. Findings of the study indicate that. The findings of the study revealed that clearing and forwarding involves cumbersome procedure that associated with bureaucracy, corruption, also, it was revealed that some procures are manually operated while few are computerized. Results indicates that the time taken for processing clearance of imported goods from arrival to the removal was 8 days at Dar es Salaam port, while time taken for processing clearance of exported goods from lodgments to departure is 5 days at the port. Due to such delays the government loose revenues and customers were not happy with the status of the service delivered. The study concluded that a well planned improvement yield positive results normally shared equally between the private and public sector and have a long term impact to the entire economy of the country. It is also a process that requires step by step and strong determination to push for complete change as in most cases change is resisted. Otherwise, based on the available findings, it was recommended that modernization of customs administration is required to reduce the cost of doing business and trade. Importers should submit required documents to the respective agencies on time such as TRA, EWURA, and TBS to mention just few enable those agencies to process them on time. Importers should also pay customs and port charges on time to avoid demurrages.
Description
A dissertation submitted in partial fulfillment of the requirements for the award of the Degree of Master of Science in Procurement and Supply Chain Management (MSc-PSCM) of Mzumbe University.
Keywords
Clearing and forwarding, Port authority, Clearing and forwarding activities
Citation
APA