The impact of Information and Communication Technology on logistics performance: A case of cargo transportation companies in Dar-es-Salaam region, Tanzania

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dc.contributor.authorKyomo, Thobias
dc.date.accessioned2024-11-26T10:40:36Z
dc.date.available2024-11-26T10:40:36Z
dc.date.issued2019
dc.descriptionA Dissertation Submitted to the School of Business in partial fulfillment of the Requirements for Award of Degree of Master of Science in partial/fulfillment of the requirements for award of the degree of Master of Science in Procurement and Supply Chain Management of Mzumbe University 2019
dc.description.abstractThe aim of this study was to determine the Impact of information and communication technology on logistics performance of cargo transportation companies. A review of the literature shows that there is little empirical literature studies conducted on the impact of information and communication and communication technology on logistics performance of cargo transportation companies. This study aimed at filling the empirical gap by investigating the impact of information and communication technology on logistics performance. The study used descriptive research design and was conducted at ten (10) logistics companies located in Dar-es-salaam and sample of 105 employees was drawn from a targeted population of 350. Questionnaire and interview were used as data collection method. Data analysis was done using both quantitative and qualitative methods, for quantitative data (SPSS v 20) was used running the quantitative analysis technique. Hypotheses were tested using numerous data analysis technique which involved exploratory factor analysis (Kaiser- Meyer- Olkin Measure of Sampling Adequacy and Bartlett’s Test of Sphericity), regression analysis (simple linear regression) and correlation analysis (Pearson correlation), while qualitative data were analyzed though content analysis technique. After the analysis results were presented in tables and figures for interpretation. The study found that information flow, fleet management system, inventory management system and logistics integration system have a close relationship with logistics performance of cargo transportation companies. The study recommends the owner and Managers of Cargo transportation companies to adopt information and communication technology in their day to day logistics activities so as to improve the overall performance of logistics and get competitive advantage in the market.
dc.description.sponsorshipPrivate
dc.identifier.citationAPA
dc.identifier.urihttps://scholar.mzumbe.ac.tz/handle/123456789/1766
dc.language.isoen
dc.publisherMzumbe University
dc.subjectInformation Flow
dc.subjectFleet Management System
dc.subjectInventory Management System
dc.subjectLogistics Integration System
dc.subjectLogistics Performance
dc.subjectInformation and Communication Technology (ICT)
dc.subjectCargo Transportation Companies
dc.subjectElectronic Business
dc.subjectElectronic Cargo Tracking System (ECTS)
dc.subjectElectronic data interchange
dc.subjectEnterprise resource planning
dc.subjectGlobal Positioning System
dc.subjectInformation Support System
dc.subjectRadio Frequency Identity
dc.subjectSystem Approach Theory
dc.subjectStatistical Package for Social Science
dc.subjectVendor Managed Inventory (VMI)
dc.subjectResources Based View (RBV)
dc.titleThe impact of Information and Communication Technology on logistics performance: A case of cargo transportation companies in Dar-es-Salaam region, Tanzania
dc.typeThesis
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A Dissertation Submitted to the School of Business in partial fulfilment of the Requirements for the Award of the Degree of Master of Science in partial/fulfilment of the requirements for the ward of the degree of Master of Science in Procurement and Supply Chain Management of Mzumbe University.
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