Antecedents of continued usage intentions of web-based learning management system in Tanzania
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Date
2015
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Journal Title
Journal ISSN
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Publisher
Education + Training
Abstract
Purpose – The purpose of this paper is to examine factors that predict students’ continued usage
intention of web-based learning management systems (LMS) in Tanzania, with a specific focus on the
School of Business of Mzumbe University. Specifically, the study investigated major predictors of
actual usage and continued usage intentions of e-learning system, and challenges of using the
e-learning system.
Design/methodology/approach – Data were collected through a questionnaire survey of 300 third
year undergraduate students, with a rate of return of 77 per cent. A total of 20 faculty members were
also interviewed. The unified theory of acceptance and use of technology (UTAUT) was utilized in
the study.
Findings – The results show that actual usage was determined by self-efficacy, while continued usage
intentions of web-based learning system was predicted by performance expectancy, effort expectancy,
social influence, self-efficacy, and actual usage. Challenges for using web-based LMS were related to
information and communications technology (ICT) infrastructure barrier, LMS user interface was not
user friendly, weak ICT policies, management and technical support, limited skills, lack of awareness,
resistance to change, and lack of time to prepare e-content and use the e-learning system.
Practical implications – The study findings are useful to e-learning managers and university
management to identify important factors and develop appropriate policies and strategies to encourage
long-term usage of e-learning systems for future studies and lifelong learning.
Originality/value – By using UTAUT in the context of continued usage intentions and the
integration of an additional construct (“self-efficacy”), the extended UTAUT model fits very well in the
web-based learning systems in Tanzania, in particular where such studies are scant. The findings can
be used in other institutions with similar conditions in investigating the continued usage intentions of
e-learning systems.
Description
Nil
Keywords
e-Learning, Africa, University, Tanzania, UTAUT, Learning management system, Technology acceptance, Higher learning institutions, Web-based learning management system
Citation
APA