Directorate of Library Services

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Start date: 2015End date: 2019

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    Address cancer awareness among rural women: A case study of Morogoro rural district
    (International journal of scientific and research publications, 2015) Kotoroi, Gladness
    The paper aims at establishing strategies for improving access to, and use of information on cancer by women in Morogoro Rural District for addressing cancer. Specific objectives were to: assess the status of cancer awareness among women in Morogoro Rural District, identify challenges encountered by rural women when accessing information on cancer and to recommend strategies that will enhance dissemination and use of information on cancer. Social survey method was used for conducting this study. The data were collected from a total of 100 respondents through questionnaires, interviews, focus group discussions and observations. The respondents were drawn from four villages of two wards of the study area. The findings revealed that cancer is still not well known by rural women. The findings indicated that rural women faced many challenges on access and use information on cancer. They had limited access to information on cancer namely: unawareness about cancer disease, levels of illiteracy, lack of time, limited sources of information, and unavailability of proper places at which information could be accessed The study recommended that in order to deal with the problem of illiteracy adult education programme should be organized. On the other hand the study recommends that several media be used for disseminating information so that information can be accessed conveniently by different stakeholders according to their preferences. On top of that, health workers in collaboration with other stakeholders, should be encouraged to diversify ways of disseminating health information. The government should also set aside budget for dissemination of information on cancer as is the case for other diseases such as malaria and HIV/AIDS.
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    Impact of information technology in banking innovations: A case of Azania bank limited Tegeta- Dar es Salaam
    (International journal of scientific and research publications, 2015) Kotoroi, Gladness
    Innovation is broadly seen as an essential component of competitiveness, embedded in the organizational structures, processes, products, and services within a firm. The objective of this paper is to explore the impacts of technological innovation to the performance, in banking industry. The study was conducted in Dar es Salaam using Azania Bank Ltd at Tegeta branch as a case study. The population of the study included all Azania staff and its costumes the sample size of 58 respondents was drawn randomly from the entire population. Primary and secondary data were collected using interview, and observation The qualitative data were content analyzed while quantitative data were analysis’ numerically, analyzed. Results of this study reveal that ICT has impacted positively on banking performance. It is also observed that market performance indicators’ such as net income and market share are supported by innovation types performed. The researcher suggests that banks should continue to employ farther technological innovation in “back-office” technologies, as well as to “front-office” technologies in order to improve their performance and increase customer satisfaction. The research also suggests that organizational research should be done before the implementation of any new technological application as well as periodical evaluation must be done after the implementation to ensure progressively market performance. The findings provided by this research have significant implications for the commercial applications when designing marketing strategies to improve business performance in banking industry. Having a clear understanding of the exact nature of innovations will help banks to prioritize their market, services and technology strategies, to be followed by appropriate subsequent action plan
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    Involvement of library users in collection development of hybrid academic libraries in Tanzania
    (International journal of library and information science, 2018) Mwilongo, Kardo
    Collection development in any academic library is an on-going process. It is undertaken by librarians and library services staff with inputs from different stakeholders, including the academic and non-academic staff, administrators, and students. The main objective of this paper is to assess the involvement of library users in collection development of hybrid academic libraries in Tanzania. A triangulation approach for data gathering was adopted. Structured and standardized self-administered questionnaires were used to collect data from 82 respondents who were randomly selected from a population of 301 library professionals and academic staff. Key informant interviews were conducted with four library directors and four ministers of education for students’ organizations to complement the data obtained through the questionnaires. The findings of this study indicate that library users lack information literacy skills and they are rarely involved in selection, evaluation and weeding of library information resources. Based on this ground, it is recommended that academic libraries should establish an academia forum within a library website for sharing information with the academic departments and information users in general in respect to library collection development. Additionally, users should be provided with annual evaluation and weeding forms to comment on quality and usefulness of the resources and data sources available in their respective areas of study and suggest for amendments where necessary.
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    Reaching all through open and distance learning in Tanzania
    (International journal of African and Asian studies, 2015) Mwilongo, Kardo Joseph
    The rapid development of Information and Communication Technologies (ICTs) and the move towards more knowledge-intensive, interdependent and internationalized societies create new challenges and opportunities for the design and delivery of distance education. There are three reasons for disseminating distance education to all societies; vis-à-vis geographical isolation, social isolation and disadvantaged groups. The emergence of the internet and related networks like the World Wide Web and Web 2.0, have had and will increasingly have radical effect on the transformation of education and training in all sectors. The use of innovative teaching and learning methods helps to sustain student’s interest and make the learning process more productive and interesting. The techniques that can be adopted are: the use of internet through which different search engines and subject based information gateways can be used to supplement teaching/learning resources; computer assisted learning and web-based learning which includes virtual laboratories, discussion forum, chat, audiovisual presentation, noodling and tutorials. The Ministry of Education and Vocational Training and its education agencies have to review the curriculum and establish centers at district, municipal or at ward level through which open and distance learning can be accessed by the majority. Also, they have the role of ensuring that the facilities used for the programme are user-friendly to learners and particularly those with physical disabilities. However, quality assurance unit incorporating curriculum developers needs to be in place for monitoring and evaluation of the resources, ICT facilities, courses and programmes offered and the learning content, the staff, technology, learning methods and services.
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    Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
    (University of nebrasker, 2018) Bea, George; Musabila, Albogast; Deogratus, Daniel
    This paper analyses customers' satisfaction with services of the Sokoine National Agricultural Library (SNAL) using a mixed-method approach. Both qualitative and quantitative data were collected using questionnaire and interviews, which were supplemented by document analysis. A total of 72 respondents were selected using simple random and purposive sampling procedures. Data were analysed descriptively and were presented in tables, pie charts and percentages. The expectancy disconfirmation theory with Four-Level Zone of Tolerance (ZoT) developed by Oliver (1980) guided data analysis in this study. Findings indicate that learning materials and services provided by SNAL are relatively sufficient due to satisfaction level of majority of customers being over 50%. This shows that the Library has relevant learning materials which mostly meet users’ needs. However, some respondents showed dissatisfaction with challenges they faced in accessing library resources due to: poor arrangement of books in shelves that made users to spend a lot of time in searching materials, lack of adequate security in the Library that made some users’ properties in their bags temporarily kept in the Library being stolen and lack of good customer care practices from some library staff. The study recommends the factors prompting users’ dissatisfaction be addressed so as to regain customers’ satisfaction and loyalty to the Library. Key words: Customers/users, satisfaction, dissatisfaction and services. To read a main article, please copy and paste this link (http://digitalcommons.unl.edu/libphilprac/1899) in your web browser and click down, or search using its title.
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    Determinants of research Information seeking and usage: A case of postgraduate students at the University of Dar Es Salaam, Tanzania
    (Kenyatta University, 2018) Kotoroi, Gladness
    Research information is a variety of information required by a researcher who needs to conduct a scientific inquiry on how to select, formulate and develop a research theme of a subject matter in relation to the identified problem within a well-designed methodological framework (Bailey, 2014). Being an assortment of information, it is obtained from individual needs of the researcher and various information sources embedded within the necessities for new knowledge in order to expand or validate the already known information through the process of research information seeking (RIS). The purpose of this study was to investigate on key determinants of postgraduate students’ research information seeking and usage at the University of Dar es Salaam, Tanzania in order establish appropriate ways for exploring research information and how the new knowledge gained in form of research findings can practically be shared and utilized for further developments. The study used a sense-making theory to inform the study. The descriptive research design was used. The study used a target population of 1043 Masters’ students, from which a sample of 115 was drawn using a multi-stage stratified sampling technique. The study was conducted at the University of Dar es Salaam and data were collected using self-administered questionnaires. To ensure reliability and validity, a pilot study was conducted and generated a Cronbach’ Alpha 0.76 which was acceptable. Data were generated using the Statistical Package for Social Sciences (IBM-SPSS Version 25). Descriptive statistics such as percentages and frequencies were used for analysis. The study established that the most influential determinant of postgraduate students’ research information seeking (RIS) and use is the research information needs that tend to differ subject to students’ research stage and the problem at hand. It further established that postgraduate students use different information sources where, the likelihood of information sources to be selected and used is determined by perceived accessibility, ease of use, quality and source’ convenience. The study also revealed that most (62%) of students valued e-sources which were the most frequently used, and they were strongly satisfied with the internet source. It further shows that students have no intention to disseminate their research findings at the end of their degree program except for few (28%), who indicated they need to disseminate their research findings. In addition, the study revealed that the students’ research findings’ utilization was triggered by a number of obstructions. The study recommended that the government needs to provide postgraduate degree sponsorship. It also recommended that specific research submission policy should be put in place. A deliberate and transparent process of transferring research-based knowledge in practice should be instituted as well. In addition, the study recommended that there is a need to conduct further research to identify the obstacles to better research policy communication, capacity and willingness to utilize research findings from postgraduate students.
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    Academic libraries in four Sub-Saharan Africa countries and their role in propagating open science
    (International Federation of Library Associations and Institutions (IFLA), 2017) Siyao, P.O.; Whong, M.F.; Martin-Yeboah, E.; Namamonde,A
    The study aims at examining libraries in four Sub-Saharan Africa countries and their role in propagating open science. It also seeks to explore existing open science practices, ascertain the level of participation of academic libraries in open science activities, identify the strategies used in marketing open science platforms and enumerate the challenges hindering the success of open science in the selected countries. The study was guided by the qualitative school of thought where the researcher builds a complex, holistic picture, analyses words, and reports detailed views of informants, and conducts the study in a natural setting. The study employed the multiple case study research design approach to assess how academic libraries in Ghana, Nigeria, Tanzania and Uganda promote open science. The findings show that there are few scholarly journals which exist in open access for most African academies in Ghana, Nigeria, Tanzania and Uganda. Though not massively adopted, open access institutional repositories have been used to preserve and publicize the digital contents in some academic institutions in Africa such as theses, dissertations, administrative and heritage materials, conference proceedings as well as pre-prints and post-print of journal articles. The study recommends the intensification of open science advocacy in academic libraries in Sub- Saharan Africa; institutions should ensure that there is a stable electricity supply as well as reliable internet connectivity, introducing regular training on emerging media technologies to the community members and strengthening the libraries consortium in Sub-Saharan Africa as an enabling platform to share intellectual productivity of their member countries
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    Coverage of climate change information in Tanzanian newspapers
    (2018) Siyao, P.O. & Sife, A.S. (2018)
    Purpose – This study was conducted to analyse the extent at which Tanzanian newspapers paid attention to climate change information over the period of 10 years between January 2006 and December 2015. Design/methodology/approach – Six Tanzanian newspapers were quantitatively content analysed for frequencies of coverage to climate change information. Findings – The results indicate that of total six Tanzanian newspapers had very few (684; 0.84 per cent) articles on climate change which is an average of 68.4 articles per year. Much attention was given to entertainment (24,331; 30 per cent) followed by miscellaneous (19,413; 24.0 per cent) and advertisements (18,112; 22.3 per cent). The Pearson’s chi-square test indicates that there was a significant difference in x2 = 21,765, p-value < 2.2e 16 between the level of coverage of climate change articles on other topics in the selected newspapers. Research limitations/implications – Scanning the sampled six newspapers for climate change information and recording the results in the code sheet for the period of 10 years was a tedious and time consuming exercise which demanded researchers and coders to be extremely careful. Also it is possible that the sampling strategy used led to missing some data that would have resulted into different conclusions about each newspaper’s coverage on climate change. However, the systematic sampling strategy was applied for a long period, that is, 40 months for each newspaper that increased the reliability and accuracy of the results and conclusions about the overall trends in each newspaper’s coverage of climate change information. Practical implications – These findings imply that, as the disseminators of information, Tanzanian newspapers did not pay adequate attention to climate change issues. The study concludes that contrary to the fact that climate change is among the threatening phenomena in Tanzania that would commensurate a significant attention in the media, the findings of this study indicate that the volume of coverage devoted to climate change by the newspapers in Tanzania is very low and disproportionate to the level of threat. This leaves a question on the Tanzanian newspapers’ dedication to reporting climate change information. It is therefore recommended that newspapers’ media owners, editors and journalists should be environmental nationalistic enough to frequently report climate change information, and the scope of the government-owned newspapers should be revisited to ensure more coverage of climate change information in their publication which can be done by having a section specifically dedicated for climate change issue. Originality/value – This study has therefore contributed to the growing body of analytical research knowledge on the role of newspapers in the dissemination of climate change information in Tanzania. This study has also highlighted the importance of taking into account newspapers coverage of climate change information which can further be used for policy recommendations to improve the climate change information communication system through the use of newspapers and show the credibility of the newspapers in creating awareness of climate change in Tanzania.
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    Determinants of research information seeking and usage: A case of postgraduate students at the University of Dar es Salaam, Tanzania
    (Kenyatta University, 2018) Kotoroi, Gladness
    Research information is a variety of information required by a researcher who needs to conduct a scientific inquiry on how to select, formulate and develop a research theme of a subject matter in relation to the identified problem within a well-designed methodological framework (Bailey, 2014). Being an assortment of information, it is obtained from individual needs of the researcher and various information sources embedded within the necessities for new knowledge in order to expand or validate the already known information through the process of research information seeking (RIS). The purpose of this study was to investigate on key determinants of postgraduate students’ research information seeking and usage at the University of Dar es Salaam, Tanzania in order establish appropriate ways for exploring research information and how the new knowledge gained in form of research findings can practically be shared and utilized for further developments. The study used a sense-making theory to inform the study. The descriptive research design was used. The study used a target population of 1043 Masters’ students, from which a sample of 115 was drawn using a multi-stage stratified sampling technique. The study was conducted at the University of Dar es Salaam and data were collected using self-administered questionnaires. To ensure reliability and validity, a pilot study was conducted and generated a Cronbach’ Alpha 0.76 which was acceptable. Data were generated using the Statistical Package for Social Sciences (IBM-SPSS Version 25). Descriptive statistics such as percentages and frequencies were used for analysis. The study established that the most influential determinant of postgraduate students’ research information seeking (RIS) and use is the research information needs that tend to differ subject to students’ research stage and the problem at hand. It further established that postgraduate students use different information sources where, the likelihood of information sources to be selected and used is determined by perceived accessibility, ease of use, quality and source’ convenience. The study also revealed that most (62%) of students valued e-sources which were the most frequently used, and they were strongly satisfied with the internet source. It further shows that students have no intention to disseminate their research findings at the end of their degree program except for few (28%), who indicated they need to disseminate their research findings. In addition, the study revealed that the students’ research findings’ utilization was triggered by a number of obstructions. The study recommended that the government needs to provide postgraduate degree sponsorship. It also recommended that specific research submission policy should be put in place. A deliberate and transparent process of transferring research-based knowledge in practice should be instituted as well. In addition, the study recommended that there is a need to conduct further research to identify the obstacles to better research policy communication, capacity and willingness to utilize research findings from postgraduate students.
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    An assessment of the readiness of President’s Office Public Service Management in electronic records management: A case of Tanzania Public Service College and Records and Archives Division
    (University of Dar es Salaam, 2017) Newa, Judith Romwald
    The study assessed the readiness of the President’s Office Public Service Management, (PO¬PSM) in electronic records management at the Records and Archives Management Division (RAMD) and Tanzania Public Service College (TPSC). Data for the study were collected from both primary and secondary sources. Primary data were collected through self administered questionnaire, face to face interview and non participatory observation while secondary sources were collected through review of various documentary sources. Quantitative data were analyzed by using Statistical Package for Service Solutions (SPSS) whereby qualitative data were analyzed by using content analysis. Generally, the key findings revealed that the PO-PSM is not well prepared in electronic records management, since various factors were identified which hindered its effectiveness, such as ,lack of awareness and attitude, lack of technical support, inadequate funding, lack of harmonized legal framework on electronic records management and shortage of experts in electronic records management. Other factors were inadequate facilities, and Internet connectivity. Finally, the study recommends that the government should support higher learning in introducing and enhancing LIS and e-records management curriculum at various colleges and universities in the country through the Ministry of Education and Vocational Training and TCU, government should ensure legal framework on e-records management are implemented. Also, PO-PSM and RAMD should mobilize for adequate funds from donors, government and private sectors to support implementation and utilization of ERM, staff training and acquisition of software and hardware applications. In addition to that, the RAMD should to be made increasing ICT facilities, and installation of e-records and security systems to enhance security of electronic records.