Browsing by Author "Edward, Alice"

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    Management of E- Commerce in clearing and forwarding: A case of Tanzania Port Authority
    (Mzumbe University, 2013) Edward, Alice
    This research was about investigating the management of e-commerce in clearing and forwarding at TPA. The focus was to (1) to investigate the operating environment experienced by private sector as it relates to the timely removal of cargo from the port facilities and identify the steps required to revise the environment including identification of any legal and regulatory changes required, (2) to investigate the reasons for delays at Dar es Salaam port as far as can be determined through current documentation and discussion with colleagues and contracts, (3) to investigate how transaction costs can be lowered for customers using e- commerce. The results of this study provide treasured information for TPA Management and the government as policy makers, employees as implementers of the policies, academicians and other interested people. More specifically, the study highlights on the importance of implementing e-commerce as a new business model to be used by TPA. In order to get acquainted with the problem stated, the researcher reviewed both theoretical and empirical literatures with the regards to the management of ecommerce. Through theoretical review, different concepts in relations to the clearing and forwarding, e-commerce and were defined. The review also examined various theories related to the study. Generally it was found that respondents were found to be aware on increasing efficiency of TPA by adopting e-commerce, creating a favorable environment for smooth run of business at the port and quick clearing of cargoes at TPA.