Effects of job enlargement on job satisfaction in Moshi district council

Abstract

Employees’ job satisfaction and performance depends upon many factors including job enlargement. It is found that job enlargement is one of the motivating factors towards employee’s job satisfaction and performance. This study aimed at evaluating job enlargement and its effects on employees‟ job satisfaction and performance in Moshi District Council. The study had three specific objectives: to find out the practice of job enlargement in various departments at MDC; to determine the effects of job enlargement on job satisfaction and overall performance of the council; to assess the measures used by MDC to address the challenges arising from enlargement of jobs. The methodological section employed a case study design interviewing managers/ heads of departments while questionnaires were for both subordinates and managers/heads of departments forming a sample size of 70 respondents. Both purposive and simple random sampling techniques were respectively used. Findings from the field showed that, job enlargement in Moshi District Council (MDC) has led to improvement of employees’ job satisfaction and the overall performance of the council because there has been an increase of different skills among the employees and hence tasks are being performed effectively and efficiently. Though there is a problem on satisfaction whereby for example most employees said they were to some extent or lowly satisfied with job enlargement. Therefore, leaders in the central and local government who are concerned with this issue should ensure that all problems/challenges associated with job enlargement are well dealt with and on time, this is because delaying them discourages employees in their daily work performance.