Articles (LSD)
Permanent URI for this collectionhttp://192.168.30.20:4000/handle/123456789/124
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Item Factors prompting clients’ dropout in microfinance institutions: A case of small enterprise development agency and presidential trust fund in Morogoro Municipality, Tanzania(Rural Development Planning (IRDP), 2009) Bea George, K.; Mosha Goodluck E; Dimoso, Provident J.This paper compares factors prompting clients’ dropout from the Small Enterprise Development Agency (SEDA) and Presidential Trust Fund (PTF) using a qualitative approach. Both qualitative and quantitative data were collected using a_ semi-structured interview, supplemented by documentary reviews. A total of 136 respondents were selected using a stratified purposeful sampling procedure. Data were analysed descriptively and were presented in tables and %ages. Lee’s push and pull theory and the five-step analysis procedure developed by Powell and Brenner (2003) guided data analysis in this study. The study found that 35 and 38 factors have prompted clients’ drop out from SEDA located in urban and PTF located in rural areas respectively, with the implication that, there are more factors responsible for clients dropouts in rural areas as compared to town. Thus it is relatively difficult for MFI to facilitate achievement of MDG one in rural areas as compared to urban areas. The paper argues that an appropriate loan package must be developed to suit economic activities in rural areas, as well as systematically follow up with the clients, so as to ensure good performance and hence retain them as Clients.Item A systematic review of the extant literature on the Tanzanian e-government services for economic development(Sage, 2024) Mwilongo, Kardo J.; Kachota, BethThis paper investigates the existing Tanzanian e-government services for economic development through a systematic review of the literature. The main objective is to examine researchers’ articles on e-government services towards achieving the Tanzanian economic growth as well as the current issues and trends on e-government globally. Specifically, this study aims to answer three research questions on: what are the functional e-government services in Tanzania? What is the level of Tanzanian e-government service performance? And what are the factors influencing Tanzanian e-government service performance for economic development? A systematic literature search was conducted on four aggregate data sources, which included Google Scholar, ResearchGate, CORE, and Refseek. A combination of search key terms was employed to obtain the data sources from 2015 to 2022. One hundred and five articles were found by the combined search and screened, resulting to eighteen articles that were recommended for the study. Content and Microsoft Excel computer application were used to analyse the screened data sources. The findings reveal that, a number of functional services is offered and considered potential for revenue collection and contribute to the nation’s economic development. Nevertheless, Tanzania has improved and dynamically advanced to the transaction level of e-government implementation where the majority of the citizens interact for services and information. However, factors related to the activeness of the platforms, accessibility, usability, infrastructure, security issues, privacy, and technical support services among others, were identified to influence the performance of Tanzanian e-government services and thus call attention to the government in addressing these issues.Item Assessing journalists’ language tone and sources used in reporting HIV/AIDS information in Tanzanian newspapers(Sage, 2024) Kanyika, Martin E; Siyao, Peter OThis paper assesses the tone of the language and the key sources used by the journalists when reporting HIV/ AIDS information in Tanzania’s newspapers for six years between 2002–2004 and 2017–2019 respectively. Two leading broadsheets published on daily basis, the Daily News and Mwananchi were selected. Content analysis and discourse analysis were used as the data collection and analysis methods. Microsoft Office Excel 2010 was used to analyze quantitative data whereas NVivo was used to analyze qualitative data. The findings indicate that the language employed was offensive, discouraging, and laden with complex terminology. Additionally, the study uncovered an optimistic and positive tone in the messages, yet the structure of sentences lack persuasiveness. Moreover, the findings underscore a reliance on international sources for HIV/AIDS information. The research suggests that the overall language employed was inadequate. It asserts that despite the usage of positive tone, yet the language employed lack constructive, informative qualities and not suitably framed for the easy comprehension of their target audience. Furthermore, the findings advocate for journalists to consistently seek improved language tone for conveying HIV/AIDS information to the public. Moreover, the current study proposes that media outlets should provide training to the journalists on the good techniques of framing HIV/ AIDS information covered in Tanzanian newspapers for awareness creation. This study contributes to the existing body of knowledge on the journalists’ importance of using positive language tones when covering and reporting HIV/AIDS information in the newspapers for awareness creation in Tanzania.Item A systematic review of the extant literature on the Tanzanian e-government services for economic development(Sage, 2024) Mwilongo, Kardo J.; Kachota, BethThis paper investigates the existing Tanzanian e-government services for economic development through a systematic review of the literature. The main objective is to examine researchers’ articles on e-government services towards achieving the Tanzanian economic growth as well as the current issues and trends on e-government globally. Specifically, this study aims to answer three research questions on: what are the functional e-government services in Tanzania? What is the level of Tanzanian e-government service performance? And what are the factors influencing Tanzanian e-government service performance for economic development? A systematic literature search was conducted on four aggregate data sources, which included Google Scholar, ResearchGate, CORE, and Refseek. A combination of search key terms was employed to obtain the data sources from 2015 to 2022. One hundred and five articles were found by the combined search and screened, resulting to eighteen articles that were recommended for the study. Content and Microsoft Excel computer application were used to analyse the screened data sources. The findings reveal that, a number of functional services is offered and considered potential for revenue collection and contribute to the nation’s economic development. Nevertheless, Tanzania has improved and dynamically advanced to the transaction level of e-government implementation where the majority of the citizens interact for services and information. However, factors related to the activeness of the platforms, accessibility, usability, infrastructure, security issues, privacy, and technical support services among others, were identified to influence the performance of Tanzanian e-government services and thus call attention to the government in addressing these issues.Item Library service provision for improved satisfaction among library users in selected university libraries in Tanzania(Regional Journal of Information and Knowledge Management, 2024) Kaishe-Mulungu, Dativa Donati; Mugyabuso Julius Festo, Lwehabura; Consolata, AngelloRationale of Study – Libraries are crucial in providing services and information resources. However, university libraries in Tanzania lack sufficient services, facilities, and resources to meet the needs of their users. Therefore, this study assessed user satisfaction with library services in Tanzania. Specifically, to determine the existing library services provision in the selected universities, to determine the extent of users' satisfaction with library services, and to examine the influence of library service provision on user satisfaction. Methodology – The sample size was 397 respondents, who were academic staff, library staff and students from five selected universities, selected through simple random sampling as per Israel (1992) sample determination table, and 68 key informants, who were heads of university departments, were selected through purposive sampling. Both qualitative and quantitative information were collected using questionnaires and interviews. The quantitative data were analysed using SPSS software, while the qualitative were analysed through content analysis. Findings – The results indicated that the primary services provided by libraries were circulation (22.2%), internet (15.6%) and reference services (14.9%). Furthermore, the study found that the satisfaction levels were statistically significant at 5% and 1% levels of significance. The majority of respondents (53%) rated the service quality in terms of information availability as high. Implications – The study also revealed that library service provision significantly influenced user satisfaction. These results imply that respondents were satisfied with library services. However, there are some challenges, such as internet connectivity, institutional repository and secretarial services, which were recommended for improvement. Originality – This is an original study conducted in five selected universities in TanzaniaItem Address cancer awareness among rural women: A case study of Morogoro rural district(International journal of scientific and research publications, 2015) Kotoroi, GladnessThe paper aims at establishing strategies for improving access to, and use of information on cancer by women in Morogoro Rural District for addressing cancer. Specific objectives were to: assess the status of cancer awareness among women in Morogoro Rural District, identify challenges encountered by rural women when accessing information on cancer and to recommend strategies that will enhance dissemination and use of information on cancer. Social survey method was used for conducting this study. The data were collected from a total of 100 respondents through questionnaires, interviews, focus group discussions and observations. The respondents were drawn from four villages of two wards of the study area. The findings revealed that cancer is still not well known by rural women. The findings indicated that rural women faced many challenges on access and use information on cancer. They had limited access to information on cancer namely: unawareness about cancer disease, levels of illiteracy, lack of time, limited sources of information, and unavailability of proper places at which information could be accessed The study recommended that in order to deal with the problem of illiteracy adult education programme should be organized. On the other hand the study recommends that several media be used for disseminating information so that information can be accessed conveniently by different stakeholders according to their preferences. On top of that, health workers in collaboration with other stakeholders, should be encouraged to diversify ways of disseminating health information. The government should also set aside budget for dissemination of information on cancer as is the case for other diseases such as malaria and HIV/AIDS.Item Fostering knowledge management and organizational learning recital: Experiential scrutiny of human resource’ best practices in banking, Tanzania.(International journal of recent scientific research, 2022) Mollel, Daud; Kotoroi, GladnessThis paper assessed the influence of human resource management best practices on Employees‟ performance among accessible pensionable banking employees in Dodoma City, Tanzania. Quantitative and qualitative paradigms were employed using mixed sequential Approaches. Data collection was from documentary reviews, interviews, observations and Questionnaires. Purposive and convenience sampling, descriptive statistics, correlation, Regressions and ANOVA techniques were adopted. It was revealed that a bundle of human Resources best practices, knowledge management (KM) and organizational learning (OL) Have great influence on employees‟ performance. While training and development assures the individual of competences, compensation and reward contribute a lot to employees‟ Motivation to perform.Item Tanzania Modern Librarians in Research and Development Enquiry: A Literature Review(Library philosophy and practice (e-journal). 6644, 2021) Mwilongo, Kardo; Kotoroi, GladnessThe modern and advanced development in Information and Communication Technology (ICT) has influenced various changes in the universe and resulted to phases of paradigm shifts and affected individuals, groups, organizations, institutions and states. The globalization of everything has similarly modernized and impacted the academic libraries and librarians. Modern academic libraries strive and undertake this development in facilitating sharing of research data and outputs with its potential stakeholders for Research and Development (R&D). Librarians and have to adapt new and emerging technologies, deploy the web technologies for cyberspaces, smart or digital library information and services, transform to embedded librarians for dynamic collaboration and partnership with stakeholders in sharing experience, research data and products for innovative R&D. Professionalism and personal competencies are the panacea for the modern librarians to remain relevant in the new environment. Technology and knowledge gaps lead to challenges that the modern libraries have to address and sustainably maintain their visibility, collaboration and sharing of research data and products for R&D. More important, modern libraries have to fully embrace the digital innovations, promote linkages and collaboration with R&D institutions or centres. Moreover, they have to integrate various innovative policies which foster sharing of research data and products and to make technology and innovative R&D among the core components of the university functions.Item Impact of information technology in banking innovations: A case of Azania bank limited Tegeta- Dar es Salaam(International journal of scientific and research publications, 2015) Kotoroi, GladnessInnovation is broadly seen as an essential component of competitiveness, embedded in the organizational structures, processes, products, and services within a firm. The objective of this paper is to explore the impacts of technological innovation to the performance, in banking industry. The study was conducted in Dar es Salaam using Azania Bank Ltd at Tegeta branch as a case study. The population of the study included all Azania staff and its costumes the sample size of 58 respondents was drawn randomly from the entire population. Primary and secondary data were collected using interview, and observation The qualitative data were content analyzed while quantitative data were analysis’ numerically, analyzed. Results of this study reveal that ICT has impacted positively on banking performance. It is also observed that market performance indicators’ such as net income and market share are supported by innovation types performed. The researcher suggests that banks should continue to employ farther technological innovation in “back-office” technologies, as well as to “front-office” technologies in order to improve their performance and increase customer satisfaction. The research also suggests that organizational research should be done before the implementation of any new technological application as well as periodical evaluation must be done after the implementation to ensure progressively market performance. The findings provided by this research have significant implications for the commercial applications when designing marketing strategies to improve business performance in banking industry. Having a clear understanding of the exact nature of innovations will help banks to prioritize their market, services and technology strategies, to be followed by appropriate subsequent action planItem Prisoners’ information dissemination by national central library in Tanzania: Challenges and the way forward(Serial librarian, 2022) Kotoroi, Gladness L.; Tukae, Nancy E.This study discussed challenges facing the Tanzania National Central Library (TNCL) in providing information services to prisoners. Data were collected using a structured interview and standardized questionnaire that were administered to 41 librarians. Face to Face interview was conducted with the Library Director and two Heads of Departments who were purposefully selected. Each interview lasted between 30 and 40 minutes. All 41 TNCL employees were included in the sample of the study. The quantitative data outputs were presented in the form of descriptive statistics, mainly in tabular form while qualitative data, which were subjected to content analysis were presented mainly in a narrative form. The findings indicated that TNCL uses various sources to disseminate information to prisoners. Moreover, they also indicated that TNCL faces several challenges including inadequate funds, poor infrastructure systems, restrictive prison policies and lack of library buildings which is deterring provision of information services to prisoners. The study recommended that all of the raised challenges should be solved to facilitate information provision services to prisoners