Obely, Shadrack2024-08-212024-08-212015APAhttps://scholar.mzumbe.ac.tz/handle/123456789/1074A dissertation/ Thesis Submitted to Mzumbe University as a partial fulfillment of the requirements for the award of Degree of Master of Public Administration (MPA) of Mzumbe UniversityThe focus of this report was to examine how employees keep their personal records in the public sector. The study involved the respondents from Mafiga Secondary School, Municipal Education Officer and District executive officer. Personal records keeping by public servants are a common phenomenon in developing countries. It is a well recognized fact that records keeping are the source of information which helps administrator to reach in a certain decision in all matters of pension benefits, promotion and retentions. This study had the objectives of finding out how employees in public institutions had succeeded in keeping their personal records. This investigation was a case study design which used one School in Morogoro Municipal as a study area while the population of the study included Teachers from Mafinga Secondary School and officers from Morogoro Municipality. Research results have shown that personal record is of great important and it’s the responsibility of each new employees in public working to keep personal records for future references and as policy requirements, despite existence of effort of government to come up with policies, labour Acts and employment Acts towards improving personnel records in public services, despite all these effort from the government personnel records has remained inferior. This state of affairs has continuously picked up the space towards loss of personnel documents and delay of payment of retired benefits and poor delivery of services in public services. The study recommended several measures to be taken in order to improve. These recommendations are provision of on working training, rising of awareness’ of the employees on importance of keeping personal records.If these recommendation will be effectively and concurrently implemented will improve the services delivery to the employees due to availability of right records which are kept by employees themselvesenPersonal recordsPublic serviceRight recordsThesis