Factors hinder SMEs in accessing credits from Commercial Banks : A case study of NMB PLC - Kariakoo Business Center

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Mzumbe University
Small Business Entrepreneurship has been seen as a hub in generating income for the majority in urban dwellers with no formal paid employment. In Tanzania, entry into small and medium entrepreneurship is usually not seen as a problem. One can start small business at any time and in any place. The overall objective of this study was to identify, measure as well examine the most factors which hinders SME’s in accessing credit from Commercial Banks particularly NMB Plc. On top of that, the study also offers recommendations on what should be done to counteract those factors in order to foster credit access to SME’s. The study was conducted at NMB Kariakoo Business Centre, Dar es Salaam. The place was selected due to its role where it deals particularly with SME customers only. The sample involved 58 respondents; 8 NMB employees at the Kariakoo Business Centre and 50 NMB customers both existing and prospective borrowers who came at banking hall. Data obtained from questionnaires were inserted to a data entry screen for analysis into frequencies, percentages, charts, and graphs.
A Dissertation Submitted to Mzumbe University, Dar es Salaam Campus College in Partial Fulfillment of the Requirements for the Award of the Degree of Master of Business Administration (Corporate Management) of Mzumbe University
Credits accessing, Commercial Banks, SMEs, Debt Financing