Deployment of My Library On Finger Tips application at Mzumbe University: Challenges and prospects

Abstract

This study aims to explore the deployment of My Library On Finger Tips (MyLOFT) at Mzumbe University (MU). Specifically, it investigates users’ awareness and perception of MyLOFT, its promotion, challenges, and strategies to maximise usage of the MyLOFT application. The study employed a blended methodology, combining qualitative and quantitative methods, to analyse 67 academic staff members’ experiences with the MyLOFT application at the selected University. Sample size determination utilised PPS and purposive sampling methods. Quantitative data were analysed using SPSS version 20 and presented in graphs and tables, while qualitative data underwent content analysis and were presented in quoted statements. The study reveals that e-resource usage at MU was low before MyLOFT deployment, but increased after deployment. Word of mouth and email effectively created awareness, and MyLOFT Student Ambassadors promoted the application. Users found features like Multiple Access and Save Content Off and Online as the most appealing. Challenges identified include technical issues, navigation difficulties, unclear instructions, mobile compatibility, and security. To maximise the MyLOFT utilisation, the application should include personalised content, resolving technical issues, utilising student ambassadors for promotion, incentivising usage, and improve the interface. The University should add relevant databases. Effective communication, user feedback, and impact measurement are essential for continual optimisation. This study therefore explores e-resources remote access applications in Tanzanian academic libraries, filling a research gap and providing valuable insights for future developments.