The impact of information and communication technology on logistics performance: A case of Cargo Transportation Companies in Dar-es-Salaam Region, Tanzania

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dc.contributor.author	Kyomo, Thobias
dc.date.accessioned	2020-11-17T07:19:47Z
dc.date.available	2020-11-17T07:19:47Z
dc.date.issued	2019
dc.identifier.citation	APA	en_US
dc.identifier.uri	http://hdl.handle.net/11192/4848
dc.description	A Dissertation Submitted to the School of Business in partial fulfillment of the Requirements for Award of Degree of Master of Science in partial/fulfillment of the requirements for award of the degree of Master of Science in Procurement and Supply Chain Management of Mzumbe University	en_US
dc.description.abstract	The aim of this study was to determine the Impact of information and communication technology on logistics performance of cargo transportation companies. A review of the literature shows that there is little empirical literature studies conducted on the impact of information and communication and communication technology on logistics performance of cargo transportation companies. This study aimed at filling the empirical gap by investigating the impact of information and communication technology on logistics performance. The study used descriptive research design and was conducted at ten (10) logistics companies located in Dar-es-salaam and sample of 105 employees was drawn from a targeted population of 350. Questionnaire and interview were used as data collection method. Data analysis was done using both quantitative and qualitative methods, for quantitative data (SPSS v 20) was used running the quantitative analysis technique. Hypotheses were tested using numerous data analysis technique which involved exploratory factor analysis (Kaiser- Meyer- Olkin Measure of Sampling Adequacy and Bartlett’s Test of Sphericity), regression analysis (simple linear regression) and correlation analysis (Pearson correlation), while qualitative data were analyzed though content analysis technique. After the analysis results were presented in tables and figures for interpretation. The study found that information flow, fleet management system, inventory management system and logistics integration system have a close relationship with logistics performance of cargo transportation companies. The study recommends the owner and Managers of Cargo transportation companies to adopt information and communication technology in their day to day logistics activities so as to improve the overall performance of logistics and get competitive advantage in the market. Keywords: Information flow, fleet management system, inventory management system, logistics integration system and logistics performance	en_US
dc.description.sponsorship	Individual	en_US
dc.language.iso	en	en_US
dc.publisher	Mzumbe University	en_US
dc.subject	Information and Communication Technology	en_US
dc.subject	Logistics Perfomance	en_US
dc.subject	ICT application-cargo transportation	en_US
dc.title	The impact of information and communication technology on logistics performance: A case of Cargo Transportation Companies in Dar-es-Salaam Region, Tanzania	en_US
dc.type	Thesis	en_US