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Factors Affecting Employee Retention in Tanzania’s Government Institutions: A Case of National Health Insurance Fund

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dc.contributor.author Ambukege, Tuntufye
dc.date.accessioned 2020-11-16T04:55:24Z
dc.date.available 2020-11-16T04:55:24Z
dc.date.issued 2020
dc.identifier.citation APA en_US
dc.identifier.uri http://hdl.handle.net/11192/4750
dc.description A Dissertation Submitted to the School of Business in Partial Fulfillment of the Requirement for the Award of the Master of Business Administration in Corporate Management (MBA-CM) of Mzumbe University en_US
dc.description.abstract This study aimed to assess factors affecting employee retention in Tanzania’s Government institutions with the specific case of National Health Insurance Fund. To achieve that purpose, the study specifically assessed economic factors influencing employee retention, explored the institutional supports and examined the physical environment that influence employee retention. A cross-sectional design involved both qualitative and quantitative approaches, was employed. A total of 178 NHIF employees were involved in this study. Data were collected by using semi-structured interview, semi-closed questionnaire and focus group discussion. Content analysis was used to analyze qualitative data, whereas quantitative data were analyzed by using Statistical Package for Social Science (SPSS) version 24.0 to get both descriptive and inferential data. Moreover, both quantitative and qualitative data were presented by tables and narrations respectively. The finding established that, among others, economic factors are among the factors influencing employee retention. That is, the majority of the employees confirmed that they continue working at NHIF because they are benefitting economically. They get paid the salary, get loans and the job is much secured. All of which ensure their survival economically. Secondly, institutional supports have been positively appreciated since the employees had shown that through acknowledging the relationship that exists between employees themselves and their employer. On top of that, employees are helped by their employer because they have been receiving seminars on retirement plans every year. This ensures that employees are in good position to make decision wisely, especially for those who are about to retire from work. Moreover, the employees added that they are happily working in the place where its physical environment attracts them from working positively. Therefore, a longitudinal study was recommended to be conducted focusing on social, psychological, political and economic factors for employee retention. en_US
dc.language.iso en en_US
dc.publisher Mzumbe University en_US
dc.subject Employee retention in Tanzania en_US
dc.subject National Health Insurance Fund en_US
dc.title Factors Affecting Employee Retention in Tanzania’s Government Institutions: A Case of National Health Insurance Fund en_US
dc.type Thesis en_US


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