The Influence of Mobile Money Services on Business Performance among Small and Medium Enterprises (SMEs) in Tanzania: The Case of Micro and Small Entrepreneurs in Dar Es Salaam City

dc.contributor.author	Chiemo, Pamela
dc.date.accessioned	2020-11-16T04:44:28Z
dc.date.available	2020-11-16T04:44:28Z
dc.date.issued	2020
dc.identifier.citation	APA	en_US
dc.identifier.uri	http://hdl.handle.net/11192/4718
dc.description	A Dissertation Submitted in Partial Fulfillment of the Requirements for the Award of the Degree of Master of Science in Accounting and Finance of Mzumbe University	en_US
dc.description.abstract	This study was carried out to examine the influence of mobile money services on performance of business in Tanzanian SMEs. The specific objectives of the study were to determine the influence of direct money transfer on business performance in Tanzania, to determine the influence of cash withdraw services on business performance in Tanzania and to examine the influence of direct payment using services on business performance in Tanzania. The study employed cross-sectional design through causal relationship approach whereby simple random sampling was used to select 150 respondents. Structured questionnaire was used as the data collection method whereby descriptive analysis was employed to explain business performance of SMEs. Gathered data were computed in SPSS datasheet version 23.0 to generate statistics measurements to present the findings. In addition to that, regression analysis was done to examine the relationship between dependent and independent variables. The study findings indicated that mobile money services affect performance of the business through profitability attainment. On the other hand, direct money transfer, cash withdrawal services and direct payment have positive influence on business performance among SMEs. However, business performance among small and medium enterprises (SMEs) was found negatively affected by transfer charges and transfer faults. The study concludes that, business performance in Tanzanian SMEs is significantly affected by mobile money services in respect to direct money transfer, cash withdrawal services and the direct payment using the services. The study recommends that, charges must be well regulated in mobile money service since they seem to be volatile and unstable such that they tend to increase without notice and public rationale such that in the course of usage may discover in the process that charges have increase.	en_US
dc.language.iso	en	en_US
dc.publisher	Mzumbe University	en_US
dc.subject	mobile money services	en_US
dc.title	The Influence of Mobile Money Services on Business Performance among Small and Medium Enterprises (SMEs) in Tanzania: The Case of Micro and Small Entrepreneurs in Dar Es Salaam City	en_US
dc.type	Thesis	en_US