Governance of water service delivery among low income earners in Mvomero district council

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dc.contributor.author	Lyimo, Danford
dc.date.accessioned	2016-04-04T16:15:06Z
dc.date.available	2016-04-04T16:15:06Z
dc.date.issued	2015
dc.identifier.uri	http://hdl.handle.net/11192/1132
dc.description	The Dissertation Report Submitted in Partial Requirements for the Award of Master’s Degree on Public Administration (MPA) of Mzumbe University	en_US
dc.description.abstract	Water is an essential hub in poverty reduction and for attaining sustainable goals in developing countries. The study assesses governance of water service delivery among low income earners in Mvomero District. The objectives of the study were, assess transparency, accountability, and rule of law in governance of water in Mvomero District; explore the existence of access and citizen satisfaction of water service delivery in Mvomero District; and lastly, examine the effects of governance of water on water service delivery in Mvomero District. A case study designed was employed to entail four administrative villages of Mlali, Kipera, Changarawe and Vikenge, which increases the researcher‘s knowledge through the study of many different aspects and detailed observation of various phenomena. Also 100 respondents were chosen as sample size, which include 88 household water customers, 8 village water committees and 4 Village Executive Officers. The researcher used both non probability and probability sampling techniques, whereby purposive sampling was used to 8 water customers in Focus Group Discussion and 4 Village Executive Officers in personal interview, whilst systematic sampling was used 80 water customer households in household questionnaires and lastly stratified sampling was used to select 8 village water committees in household questionnaires and the 4 villages of the study. A data analysis technique used both qualitative and quantitative approaches. Microsoft excel was used as an analysis technique to summarize and present data in charts and graphic forms. Variables were analyzed through frequencies and percentages. The findings illustrate the increased level of transparency and accountability by 95% and 75% respectively. Equality before the law was growing by 93% due to the new registration constitution of water users called SAKOVICHA. The study revealed 26% of respondents at Kipera-Mkuyuni walked a distance of more than 400m in turn on water taps. The study concluded that there is potential improvement in transparency and accountability levels, also in-house connection cost is reasonable to the customers. The study recommends installing water meters to every water customers whereas it increases water revenues to the community water organization	en_US
dc.language.iso	en	en_US
dc.publisher	Mzumbe University	en_US
dc.subject	Water service delivery	en_US
dc.title	Governance of water service delivery among low income earners in Mvomero district council	en_US
dc.type	Thesis	en_US