Directorate of Library Services
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Item Deployment of My Library On Finger Tips application at Mzumbe University: Challenges and prospects(Dar es Salaam University Press (DUP), 2024) Ngusi, Jesca Beliad; Goodluck, E. MoshaThis study aims to explore the deployment of My Library On Finger Tips (MyLOFT) at Mzumbe University (MU). Specifically, it investigates users’ awareness and perception of MyLOFT, its promotion, challenges, and strategies to maximise usage of the MyLOFT application. The study employed a blended methodology, combining qualitative and quantitative methods, to analyse 67 academic staff members’ experiences with the MyLOFT application at the selected University. Sample size determination utilised PPS and purposive sampling methods. Quantitative data were analysed using SPSS version 20 and presented in graphs and tables, while qualitative data underwent content analysis and were presented in quoted statements. The study reveals that e-resource usage at MU was low before MyLOFT deployment, but increased after deployment. Word of mouth and email effectively created awareness, and MyLOFT Student Ambassadors promoted the application. Users found features like Multiple Access and Save Content Off and Online as the most appealing. Challenges identified include technical issues, navigation difficulties, unclear instructions, mobile compatibility, and security. To maximise the MyLOFT utilisation, the application should include personalised content, resolving technical issues, utilising student ambassadors for promotion, incentivising usage, and improve the interface. The University should add relevant databases. Effective communication, user feedback, and impact measurement are essential for continual optimisation. This study therefore explores e-resources remote access applications in Tanzanian academic libraries, filling a research gap and providing valuable insights for future developments.Item A systematic review of the extant literature on the Tanzanian e-government services for economic development(Sage, 2024) Mwilongo, Kardo J.; Kachota, BethThis paper investigates the existing Tanzanian e-government services for economic development through a systematic review of the literature. The main objective is to examine researchers’ articles on e-government services towards achieving the Tanzanian economic growth as well as the current issues and trends on e-government globally. Specifically, this study aims to answer three research questions on: what are the functional e-government services in Tanzania? What is the level of Tanzanian e-government service performance? And what are the factors influencing Tanzanian e-government service performance for economic development? A systematic literature search was conducted on four aggregate data sources, which included Google Scholar, ResearchGate, CORE, and Refseek. A combination of search key terms was employed to obtain the data sources from 2015 to 2022. One hundred and five articles were found by the combined search and screened, resulting to eighteen articles that were recommended for the study. Content and Microsoft Excel computer application were used to analyse the screened data sources. The findings reveal that, a number of functional services is offered and considered potential for revenue collection and contribute to the nation’s economic development. Nevertheless, Tanzania has improved and dynamically advanced to the transaction level of e-government implementation where the majority of the citizens interact for services and information. However, factors related to the activeness of the platforms, accessibility, usability, infrastructure, security issues, privacy, and technical support services among others, were identified to influence the performance of Tanzanian e-government services and thus call attention to the government in addressing these issues.Item Assessing journalists’ language tone and sources used in reporting HIV/AIDS information in Tanzanian newspapers(Sage, 2024) Kanyika, Martin E; Siyao, Peter OThis paper assesses the tone of the language and the key sources used by the journalists when reporting HIV/ AIDS information in Tanzania’s newspapers for six years between 2002–2004 and 2017–2019 respectively. Two leading broadsheets published on daily basis, the Daily News and Mwananchi were selected. Content analysis and discourse analysis were used as the data collection and analysis methods. Microsoft Office Excel 2010 was used to analyze quantitative data whereas NVivo was used to analyze qualitative data. The findings indicate that the language employed was offensive, discouraging, and laden with complex terminology. Additionally, the study uncovered an optimistic and positive tone in the messages, yet the structure of sentences lack persuasiveness. Moreover, the findings underscore a reliance on international sources for HIV/AIDS information. The research suggests that the overall language employed was inadequate. It asserts that despite the usage of positive tone, yet the language employed lack constructive, informative qualities and not suitably framed for the easy comprehension of their target audience. Furthermore, the findings advocate for journalists to consistently seek improved language tone for conveying HIV/AIDS information to the public. Moreover, the current study proposes that media outlets should provide training to the journalists on the good techniques of framing HIV/ AIDS information covered in Tanzanian newspapers for awareness creation. This study contributes to the existing body of knowledge on the journalists’ importance of using positive language tones when covering and reporting HIV/AIDS information in the newspapers for awareness creation in Tanzania.Item A systematic review of the extant literature on the Tanzanian e-government services for economic development(Sage, 2024) Mwilongo, Kardo J.; Kachota, BethThis paper investigates the existing Tanzanian e-government services for economic development through a systematic review of the literature. The main objective is to examine researchers’ articles on e-government services towards achieving the Tanzanian economic growth as well as the current issues and trends on e-government globally. Specifically, this study aims to answer three research questions on: what are the functional e-government services in Tanzania? What is the level of Tanzanian e-government service performance? And what are the factors influencing Tanzanian e-government service performance for economic development? A systematic literature search was conducted on four aggregate data sources, which included Google Scholar, ResearchGate, CORE, and Refseek. A combination of search key terms was employed to obtain the data sources from 2015 to 2022. One hundred and five articles were found by the combined search and screened, resulting to eighteen articles that were recommended for the study. Content and Microsoft Excel computer application were used to analyse the screened data sources. The findings reveal that, a number of functional services is offered and considered potential for revenue collection and contribute to the nation’s economic development. Nevertheless, Tanzania has improved and dynamically advanced to the transaction level of e-government implementation where the majority of the citizens interact for services and information. However, factors related to the activeness of the platforms, accessibility, usability, infrastructure, security issues, privacy, and technical support services among others, were identified to influence the performance of Tanzanian e-government services and thus call attention to the government in addressing these issues.Item Majukumu ya msingi ya Maktaba katika kuleta mabadiliko kwenye sekta ya elimu nchini Tanzania: Uchunguzi yakinifu(Tanzania Library Service Board (TLSB), 2022-11-24) Mosha, Goodluck E.Sekta ya elimu ni msingi wa maendeleo ya taifa, inatoa mchango na nguvu na ya kuboresha maisha ya watu. Elimu ni haki ya msingi kwa kila mtu. Maktaba na elimu ni dhana zisizotenganishwa; maktaba ni sehemu muhimu ya taasisi za elimu, zikichangia katika kujisomea na utafiti. Utafiti umebainisha kuwa maktaba ni muhimu katika kuimarisha hamu (reading passion) ya kusoma na kuongeza ujuzi wa wanafunzi. Mwongozo wa Viwango na Sheria ya Elimu ya Vyuo Vikuu Tanzania unaweka viwango vya maktaba kwa vyuo vikuu ili kuhakikisha ubora wa elimu. Katika miaka ya 1970, Tanzania ilianzisha maktaba za vijijini kusaidia Elimu ya Watu Wazima na kuongeza kiwango cha kusoma na kuandika. Hata hivyo, kiwango cha elimu kimeshuka tangu miaka ya 1990 kutokana na changamoto kama ukosefu wa wakutubi wenye ujuzi, bajeti pungufu, na ukosefu wa maktaba za kisasa. Ili kuboresha elimu, huduma ya maktaba shuleni inapaswa kupewa kipaumbele. Maktaba zinahitaji bajeti ya kutosha, vitabu vya kisasa, na teknolojia ya kidigitali. Pia, maktaba zishirikiane na wadau wengine na kutumia mitandao ya kijamii kuwafikia watumiaji hususani wanafunzi. Maktaba ni muhimu kwa kila mkakati wa kisomo, elimu, na maendeleo ya kijamii. Zinaweza kuwa sehemu ya uvumbuzi wa maarifa na kutoa huduma zinazolenga mahitaji ya watumiaji. Kuwa na maktaba bora kutasaidia kuboresha elimu na maendeleo ya taifa kwa ujumla.Item Library service provision for improved satisfaction among library users in selected university libraries in Tanzania(Regional Journal of Information and Knowledge Management, 2024) Kaishe-Mulungu, Dativa Donati; Mugyabuso Julius Festo, Lwehabura; Consolata, AngelloRationale of Study – Libraries are crucial in providing services and information resources. However, university libraries in Tanzania lack sufficient services, facilities, and resources to meet the needs of their users. Therefore, this study assessed user satisfaction with library services in Tanzania. Specifically, to determine the existing library services provision in the selected universities, to determine the extent of users' satisfaction with library services, and to examine the influence of library service provision on user satisfaction. Methodology – The sample size was 397 respondents, who were academic staff, library staff and students from five selected universities, selected through simple random sampling as per Israel (1992) sample determination table, and 68 key informants, who were heads of university departments, were selected through purposive sampling. Both qualitative and quantitative information were collected using questionnaires and interviews. The quantitative data were analysed using SPSS software, while the qualitative were analysed through content analysis. Findings – The results indicated that the primary services provided by libraries were circulation (22.2%), internet (15.6%) and reference services (14.9%). Furthermore, the study found that the satisfaction levels were statistically significant at 5% and 1% levels of significance. The majority of respondents (53%) rated the service quality in terms of information availability as high. Implications – The study also revealed that library service provision significantly influenced user satisfaction. These results imply that respondents were satisfied with library services. However, there are some challenges, such as internet connectivity, institutional repository and secretarial services, which were recommended for improvement. Originality – This is an original study conducted in five selected universities in TanzaniaItem Fostering knowledge management and organizational learning recital: Experiential scrutiny of human resource’ best practices in banking, Tanzania.(International journal of recent scientific research, 2022) Mollel, Daud; Kotoroi, GladnessThis paper assessed the influence of human resource management best practices on Employees‟ performance among accessible pensionable banking employees in Dodoma City, Tanzania. Quantitative and qualitative paradigms were employed using mixed sequential Approaches. Data collection was from documentary reviews, interviews, observations and Questionnaires. Purposive and convenience sampling, descriptive statistics, correlation, Regressions and ANOVA techniques were adopted. It was revealed that a bundle of human Resources best practices, knowledge management (KM) and organizational learning (OL) Have great influence on employees‟ performance. While training and development assures the individual of competences, compensation and reward contribute a lot to employees‟ Motivation to perform.Item Tanzania Modern Librarians in Research and Development Enquiry: A Literature Review(Library philosophy and practice (e-journal). 6644, 2021) Mwilongo, Kardo; Kotoroi, GladnessThe modern and advanced development in Information and Communication Technology (ICT) has influenced various changes in the universe and resulted to phases of paradigm shifts and affected individuals, groups, organizations, institutions and states. The globalization of everything has similarly modernized and impacted the academic libraries and librarians. Modern academic libraries strive and undertake this development in facilitating sharing of research data and outputs with its potential stakeholders for Research and Development (R&D). Librarians and have to adapt new and emerging technologies, deploy the web technologies for cyberspaces, smart or digital library information and services, transform to embedded librarians for dynamic collaboration and partnership with stakeholders in sharing experience, research data and products for innovative R&D. Professionalism and personal competencies are the panacea for the modern librarians to remain relevant in the new environment. Technology and knowledge gaps lead to challenges that the modern libraries have to address and sustainably maintain their visibility, collaboration and sharing of research data and products for R&D. More important, modern libraries have to fully embrace the digital innovations, promote linkages and collaboration with R&D institutions or centres. Moreover, they have to integrate various innovative policies which foster sharing of research data and products and to make technology and innovative R&D among the core components of the university functions.Item Prisoners’ information dissemination by national central library in Tanzania: Challenges and the way forward(Serial librarian, 2022) Kotoroi, Gladness L.; Tukae, Nancy E.This study discussed challenges facing the Tanzania National Central Library (TNCL) in providing information services to prisoners. Data were collected using a structured interview and standardized questionnaire that were administered to 41 librarians. Face to Face interview was conducted with the Library Director and two Heads of Departments who were purposefully selected. Each interview lasted between 30 and 40 minutes. All 41 TNCL employees were included in the sample of the study. The quantitative data outputs were presented in the form of descriptive statistics, mainly in tabular form while qualitative data, which were subjected to content analysis were presented mainly in a narrative form. The findings indicated that TNCL uses various sources to disseminate information to prisoners. Moreover, they also indicated that TNCL faces several challenges including inadequate funds, poor infrastructure systems, restrictive prison policies and lack of library buildings which is deterring provision of information services to prisoners. The study recommended that all of the raised challenges should be solved to facilitate information provision services to prisonersItem Socio-demographic determinants of access to climate change information among tomato growing farmers in Mvomero district, Tanzania(2020) Sanga, Evaristo Eliakim; Elia, Emmanuel FThis study investigated tomato farmers’ access to climate information in Mvomero District in Tanzania. This study used mixed approach where both quantitative and qualitative methods were used. The study comprised of 60 farmers’ who were systematically randomly selected. Questionnaires, focus group discussions (FGDs), and in-depth interviews were the methods used in data collection. Quantitative data were analysed by using SPSS while content analysis was used for qualitative data. Key findings show that majority of farmers use radio as a source of climate change information. The study discovered that gender, marital status, age, level of education and income were the socio-demographic factors influencing access to climate change information. The study concludes that socio-demographic factors influence farmers’ adaptation to climate change. The study recommends the establishment of ICT climate change information systems that can provide timely, relevant, and reliable climate change information to farmers. The study also suggests the use of mobile phone technology to reach out a wider population of farmers.