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Item Examining factors prompting microfinance clients’ dropout : The case of SEDA and PTF in Morogoro Municipality in Tanzania(Agder University College Faculty of Economics and Social Sciences in collaboration with United Nations University, 2007) Karama, George BeaThis study examines factors prompting clients’ dropout in two microfinance institutions: SEDA and PTF in Morogoro Municipality in Tanzania. The study used the sample of about 136 respondents, where 68 respondents came from each institution. The sample was composed of various subgroups of clients such as men and women, current clients and dropouts, old and young clients. The sample was selected using the stratified purposeful sampling procedure. Data were collected using one main method (semi-structured interview) which was supplemented by document analysis. The study has grouped dropout factors under six categories: organization, business, personal, family, group and competitive factors. These factors were also grouped into two main categories, which are, adverse push factors and promising pull factors using the ideas from the theoretical framework and the Lee’s push and pull theory adopted in this study. The results of the study shows that major factors which had prompted clients’ dropout at SEDA and PTF are organization factors followed by other lesser factors under business, personal, family, group and competitive factors as presented in descending order in Chapter Four. Some of the major organizational factors which had prompted the dropout of clients at SEDA and PTF are: delay in loan disbursement, inaccessible savings, high interest rates, lack of clients care, short repayment period, deducting clients loans, dislike of repayment pressures, problems with group loans, savings do not get interest, weekly repayments, wastage of time in repayment meetings, short repayment period, lack of insurance services, factors related to credit officers, small starting loans, lack of flexibility in loan repayment and lack of training to new replacement clients. The lesser factors under business category which have affected clients’ businesses are: cholera outbreak, rift valley fever, relocation of people from Saba Saba market, seasonality factor, flood, power rationing, fire, theft and selling on credit. Factors under personal category are: multiple loans, misallocation of loan fund, resting, transfer/migration, sickness, pregnancy/giving birth, found job/employment: default, journey/travelling and death. Those under family category are: Sickness: husbands stopped their wives, husbands interdicted, giving money to family members, death and marriage failure. Those under group category are: poor repayment record, unfaith fullness of group leaders, lack of cooperation and lack of trust. Factors under competitive category are: better terms and services in other MFIs. Therefore, SEDA and PTF need to address the above major organizational factors which are greatly contributing to clients’ dropout in their organizations. Since these factors originate from within their organizations it would be relatively easy to address them than other factors outside their organizations. Other lesser factors outside their organizations such as, business, personal, family group and competitive factors contribute less to dropout. However, there is a need to assist clients affected by these factors to reduce their dropout which may also affect their organizations. Due to increasing competition from other MFIs which are entering the market, there is a need for SEDA and PTF to take proactive measures aimed at improving their services in order to retain their existing clients who may be dropping out to join other MFI due to better terms and services.Item Factors prompting clients’ dropout in microfinance institutions: A case of small enterprise development agency and presidential trust fund in Morogoro Municipality, Tanzania(Rural Development Planning (IRDP), 2009) Bea George, K.; Mosha Goodluck E; Dimoso, Provident J.This paper compares factors prompting clients’ dropout from the Small Enterprise Development Agency (SEDA) and Presidential Trust Fund (PTF) using a qualitative approach. Both qualitative and quantitative data were collected using a_ semi-structured interview, supplemented by documentary reviews. A total of 136 respondents were selected using a stratified purposeful sampling procedure. Data were analysed descriptively and were presented in tables and %ages. Lee’s push and pull theory and the five-step analysis procedure developed by Powell and Brenner (2003) guided data analysis in this study. The study found that 35 and 38 factors have prompted clients’ drop out from SEDA located in urban and PTF located in rural areas respectively, with the implication that, there are more factors responsible for clients dropouts in rural areas as compared to town. Thus it is relatively difficult for MFI to facilitate achievement of MDG one in rural areas as compared to urban areas. The paper argues that an appropriate loan package must be developed to suit economic activities in rural areas, as well as systematically follow up with the clients, so as to ensure good performance and hence retain them as Clients.Item Deployment of My Library On Finger Tips application at Mzumbe University: Challenges and prospects(Dar es Salaam University Press (DUP), 2024) Ngusi, Jesca Beliad; Goodluck, E. MoshaThis study aims to explore the deployment of My Library On Finger Tips (MyLOFT) at Mzumbe University (MU). Specifically, it investigates users’ awareness and perception of MyLOFT, its promotion, challenges, and strategies to maximise usage of the MyLOFT application. The study employed a blended methodology, combining qualitative and quantitative methods, to analyse 67 academic staff members’ experiences with the MyLOFT application at the selected University. Sample size determination utilised PPS and purposive sampling methods. Quantitative data were analysed using SPSS version 20 and presented in graphs and tables, while qualitative data underwent content analysis and were presented in quoted statements. The study reveals that e-resource usage at MU was low before MyLOFT deployment, but increased after deployment. Word of mouth and email effectively created awareness, and MyLOFT Student Ambassadors promoted the application. Users found features like Multiple Access and Save Content Off and Online as the most appealing. Challenges identified include technical issues, navigation difficulties, unclear instructions, mobile compatibility, and security. To maximise the MyLOFT utilisation, the application should include personalised content, resolving technical issues, utilising student ambassadors for promotion, incentivising usage, and improve the interface. The University should add relevant databases. Effective communication, user feedback, and impact measurement are essential for continual optimisation. This study therefore explores e-resources remote access applications in Tanzanian academic libraries, filling a research gap and providing valuable insights for future developments.Item A systematic review of the extant literature on the Tanzanian e-government services for economic development(Sage, 2024) Mwilongo, Kardo J.; Kachota, BethThis paper investigates the existing Tanzanian e-government services for economic development through a systematic review of the literature. The main objective is to examine researchers’ articles on e-government services towards achieving the Tanzanian economic growth as well as the current issues and trends on e-government globally. Specifically, this study aims to answer three research questions on: what are the functional e-government services in Tanzania? What is the level of Tanzanian e-government service performance? And what are the factors influencing Tanzanian e-government service performance for economic development? A systematic literature search was conducted on four aggregate data sources, which included Google Scholar, ResearchGate, CORE, and Refseek. A combination of search key terms was employed to obtain the data sources from 2015 to 2022. One hundred and five articles were found by the combined search and screened, resulting to eighteen articles that were recommended for the study. Content and Microsoft Excel computer application were used to analyse the screened data sources. The findings reveal that, a number of functional services is offered and considered potential for revenue collection and contribute to the nation’s economic development. Nevertheless, Tanzania has improved and dynamically advanced to the transaction level of e-government implementation where the majority of the citizens interact for services and information. However, factors related to the activeness of the platforms, accessibility, usability, infrastructure, security issues, privacy, and technical support services among others, were identified to influence the performance of Tanzanian e-government services and thus call attention to the government in addressing these issues.Item Library cataloguing and classification: A study text for beginners(Mzumbe University, 2013) Mosha, Goodluck E.; George, Bea, K.Library cataloguing and classification is a core activity in any library that needs to be known by both practitioners and students pursuing programmes in library and information science. This book on library cataloguing and classification: a study text for beginners was written specifically to cater for various librarianship and information science courses that are being established in Tanzania. So far (10) academic institutions in Tanzania have established programmes in library and information sciences, these include the Moshi University of Cooperative and Business Studies (MUCoBS), Sokoine University of Agriculture (SUA), School of Library Archives and Documentation Studies (SLADS), Ruaha University College (RUKO), Tumaini University Dar es Salaam College (TUDARCo, Jordan University College (JUC), University of Dar es Salaam (UDSM), Teofilo Kisanji University (TEKU), the Open University of Tanzania (OUT) and Mzumbe University (MU) which is expecting to launch certificate and degree courses in Library and Information Management in the academic year 2013/2014. The fundamental goal that prompted authors to write this book is that currently there are few books on cataloguing and classification written by Tanzanian scholars. This book written by indigenous Tanzanian scholars will undoubtedly provide readers with African scholars' experiences in cataloguing and classifying library materials. It will therefore, provide students pursuing programmes in library and information sciences with the basic competencies necessary to: understand different classification schemes and their origins, the role of library classification with its elements in the organisation of knowledge, principles and theories of cataloguing, cataloguing of print materials and automation of library materials. Another objective of preparing this book is to enable institutions providing library and information sciences programmes to get books for their courses within Tanzania. The authors believe it is only through writing books that Tanzanians can catch up with the world and break away from over-dependency on imported textbooks from developed countries at such great expense. The desire for achievement of academic recognition is another impetus that pushed the authors to complete this work. The idea of writing this book evolved from the author's working experiences as a cataloguer in the Department of Library and Technical Services before being appointed as head of the same department in different periods between 2003-2013. Their experiences in dealing with the cataloguing and classification of varied reading materials have prompted the need to consolidate the knowledge gained into a book that can provide academic staff and students a better understanding of how to organise knowledge in both libraries and information centres within and beyond our country. A general attempt has been made by the authors to keep the language and style of writing clear, direct, and simple to readers.Item Assessing journalists’ language tone and sources used in reporting HIV/AIDS information in Tanzanian newspapers(Sage, 2024) Kanyika, Martin E; Siyao, Peter OThis paper assesses the tone of the language and the key sources used by the journalists when reporting HIV/ AIDS information in Tanzania’s newspapers for six years between 2002–2004 and 2017–2019 respectively. Two leading broadsheets published on daily basis, the Daily News and Mwananchi were selected. Content analysis and discourse analysis were used as the data collection and analysis methods. Microsoft Office Excel 2010 was used to analyze quantitative data whereas NVivo was used to analyze qualitative data. The findings indicate that the language employed was offensive, discouraging, and laden with complex terminology. Additionally, the study uncovered an optimistic and positive tone in the messages, yet the structure of sentences lack persuasiveness. Moreover, the findings underscore a reliance on international sources for HIV/AIDS information. The research suggests that the overall language employed was inadequate. It asserts that despite the usage of positive tone, yet the language employed lack constructive, informative qualities and not suitably framed for the easy comprehension of their target audience. Furthermore, the findings advocate for journalists to consistently seek improved language tone for conveying HIV/AIDS information to the public. Moreover, the current study proposes that media outlets should provide training to the journalists on the good techniques of framing HIV/ AIDS information covered in Tanzanian newspapers for awareness creation. This study contributes to the existing body of knowledge on the journalists’ importance of using positive language tones when covering and reporting HIV/AIDS information in the newspapers for awareness creation in Tanzania.Item A systematic review of the extant literature on the Tanzanian e-government services for economic development(Sage, 2024) Mwilongo, Kardo J.; Kachota, BethThis paper investigates the existing Tanzanian e-government services for economic development through a systematic review of the literature. The main objective is to examine researchers’ articles on e-government services towards achieving the Tanzanian economic growth as well as the current issues and trends on e-government globally. Specifically, this study aims to answer three research questions on: what are the functional e-government services in Tanzania? What is the level of Tanzanian e-government service performance? And what are the factors influencing Tanzanian e-government service performance for economic development? A systematic literature search was conducted on four aggregate data sources, which included Google Scholar, ResearchGate, CORE, and Refseek. A combination of search key terms was employed to obtain the data sources from 2015 to 2022. One hundred and five articles were found by the combined search and screened, resulting to eighteen articles that were recommended for the study. Content and Microsoft Excel computer application were used to analyse the screened data sources. The findings reveal that, a number of functional services is offered and considered potential for revenue collection and contribute to the nation’s economic development. Nevertheless, Tanzania has improved and dynamically advanced to the transaction level of e-government implementation where the majority of the citizens interact for services and information. However, factors related to the activeness of the platforms, accessibility, usability, infrastructure, security issues, privacy, and technical support services among others, were identified to influence the performance of Tanzanian e-government services and thus call attention to the government in addressing these issues.Item Majukumu ya msingi ya Maktaba katika kuleta mabadiliko kwenye sekta ya elimu nchini Tanzania: Uchunguzi yakinifu(Tanzania Library Service Board (TLSB), 2022-11-24) Mosha, Goodluck E.Sekta ya elimu ni msingi wa maendeleo ya taifa, inatoa mchango na nguvu na ya kuboresha maisha ya watu. Elimu ni haki ya msingi kwa kila mtu. Maktaba na elimu ni dhana zisizotenganishwa; maktaba ni sehemu muhimu ya taasisi za elimu, zikichangia katika kujisomea na utafiti. Utafiti umebainisha kuwa maktaba ni muhimu katika kuimarisha hamu (reading passion) ya kusoma na kuongeza ujuzi wa wanafunzi. Mwongozo wa Viwango na Sheria ya Elimu ya Vyuo Vikuu Tanzania unaweka viwango vya maktaba kwa vyuo vikuu ili kuhakikisha ubora wa elimu. Katika miaka ya 1970, Tanzania ilianzisha maktaba za vijijini kusaidia Elimu ya Watu Wazima na kuongeza kiwango cha kusoma na kuandika. Hata hivyo, kiwango cha elimu kimeshuka tangu miaka ya 1990 kutokana na changamoto kama ukosefu wa wakutubi wenye ujuzi, bajeti pungufu, na ukosefu wa maktaba za kisasa. Ili kuboresha elimu, huduma ya maktaba shuleni inapaswa kupewa kipaumbele. Maktaba zinahitaji bajeti ya kutosha, vitabu vya kisasa, na teknolojia ya kidigitali. Pia, maktaba zishirikiane na wadau wengine na kutumia mitandao ya kijamii kuwafikia watumiaji hususani wanafunzi. Maktaba ni muhimu kwa kila mkakati wa kisomo, elimu, na maendeleo ya kijamii. Zinaweza kuwa sehemu ya uvumbuzi wa maarifa na kutoa huduma zinazolenga mahitaji ya watumiaji. Kuwa na maktaba bora kutasaidia kuboresha elimu na maendeleo ya taifa kwa ujumla.Item Library service provision for improved satisfaction among library users in selected university libraries in Tanzania(Regional Journal of Information and Knowledge Management, 2024) Kaishe-Mulungu, Dativa Donati; Mugyabuso Julius Festo, Lwehabura; Consolata, AngelloRationale of Study – Libraries are crucial in providing services and information resources. However, university libraries in Tanzania lack sufficient services, facilities, and resources to meet the needs of their users. Therefore, this study assessed user satisfaction with library services in Tanzania. Specifically, to determine the existing library services provision in the selected universities, to determine the extent of users' satisfaction with library services, and to examine the influence of library service provision on user satisfaction. Methodology – The sample size was 397 respondents, who were academic staff, library staff and students from five selected universities, selected through simple random sampling as per Israel (1992) sample determination table, and 68 key informants, who were heads of university departments, were selected through purposive sampling. Both qualitative and quantitative information were collected using questionnaires and interviews. The quantitative data were analysed using SPSS software, while the qualitative were analysed through content analysis. Findings – The results indicated that the primary services provided by libraries were circulation (22.2%), internet (15.6%) and reference services (14.9%). Furthermore, the study found that the satisfaction levels were statistically significant at 5% and 1% levels of significance. The majority of respondents (53%) rated the service quality in terms of information availability as high. Implications – The study also revealed that library service provision significantly influenced user satisfaction. These results imply that respondents were satisfied with library services. However, there are some challenges, such as internet connectivity, institutional repository and secretarial services, which were recommended for improvement. Originality – This is an original study conducted in five selected universities in TanzaniaItem Address cancer awareness among rural women: A case study of Morogoro rural district(International journal of scientific and research publications, 2015) Kotoroi, GladnessThe paper aims at establishing strategies for improving access to, and use of information on cancer by women in Morogoro Rural District for addressing cancer. Specific objectives were to: assess the status of cancer awareness among women in Morogoro Rural District, identify challenges encountered by rural women when accessing information on cancer and to recommend strategies that will enhance dissemination and use of information on cancer. Social survey method was used for conducting this study. The data were collected from a total of 100 respondents through questionnaires, interviews, focus group discussions and observations. The respondents were drawn from four villages of two wards of the study area. The findings revealed that cancer is still not well known by rural women. The findings indicated that rural women faced many challenges on access and use information on cancer. They had limited access to information on cancer namely: unawareness about cancer disease, levels of illiteracy, lack of time, limited sources of information, and unavailability of proper places at which information could be accessed The study recommended that in order to deal with the problem of illiteracy adult education programme should be organized. On the other hand the study recommends that several media be used for disseminating information so that information can be accessed conveniently by different stakeholders according to their preferences. On top of that, health workers in collaboration with other stakeholders, should be encouraged to diversify ways of disseminating health information. The government should also set aside budget for dissemination of information on cancer as is the case for other diseases such as malaria and HIV/AIDS.