Directorate of Library Services

Permanent URI for this communityhttp://192.168.30.20:4000/handle/123456789/120

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Start date: 2011End date: 2018

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Now showing 1 - 10 of 17
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    Library cataloguing and classification: A study text for beginners
    (Mzumbe University, 2013) Mosha, Goodluck E.; George, Bea, K.
    Library cataloguing and classification is a core activity in any library that needs to be known by both practitioners and students pursuing programmes in library and information science. This book on library cataloguing and classification: a study text for beginners was written specifically to cater for various librarianship and information science courses that are being established in Tanzania. So far (10) academic institutions in Tanzania have established programmes in library and information sciences, these include the Moshi University of Cooperative and Business Studies (MUCoBS), Sokoine University of Agriculture (SUA), School of Library Archives and Documentation Studies (SLADS), Ruaha University College (RUKO), Tumaini University Dar es Salaam College (TUDARCo, Jordan University College (JUC), University of Dar es Salaam (UDSM), Teofilo Kisanji University (TEKU), the Open University of Tanzania (OUT) and Mzumbe University (MU) which is expecting to launch certificate and degree courses in Library and Information Management in the academic year 2013/2014. The fundamental goal that prompted authors to write this book is that currently there are few books on cataloguing and classification written by Tanzanian scholars. This book written by indigenous Tanzanian scholars will undoubtedly provide readers with African scholars' experiences in cataloguing and classifying library materials. It will therefore, provide students pursuing programmes in library and information sciences with the basic competencies necessary to: understand different classification schemes and their origins, the role of library classification with its elements in the organisation of knowledge, principles and theories of cataloguing, cataloguing of print materials and automation of library materials. Another objective of preparing this book is to enable institutions providing library and information sciences programmes to get books for their courses within Tanzania. The authors believe it is only through writing books that Tanzanians can catch up with the world and break away from over-dependency on imported textbooks from developed countries at such great expense. The desire for achievement of academic recognition is another impetus that pushed the authors to complete this work. The idea of writing this book evolved from the author's working experiences as a cataloguer in the Department of Library and Technical Services before being appointed as head of the same department in different periods between 2003-2013. Their experiences in dealing with the cataloguing and classification of varied reading materials have prompted the need to consolidate the knowledge gained into a book that can provide academic staff and students a better understanding of how to organise knowledge in both libraries and information centres within and beyond our country. A general attempt has been made by the authors to keep the language and style of writing clear, direct, and simple to readers.
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    Address cancer awareness among rural women: A case study of Morogoro rural district
    (International journal of scientific and research publications, 2015) Kotoroi, Gladness
    The paper aims at establishing strategies for improving access to, and use of information on cancer by women in Morogoro Rural District for addressing cancer. Specific objectives were to: assess the status of cancer awareness among women in Morogoro Rural District, identify challenges encountered by rural women when accessing information on cancer and to recommend strategies that will enhance dissemination and use of information on cancer. Social survey method was used for conducting this study. The data were collected from a total of 100 respondents through questionnaires, interviews, focus group discussions and observations. The respondents were drawn from four villages of two wards of the study area. The findings revealed that cancer is still not well known by rural women. The findings indicated that rural women faced many challenges on access and use information on cancer. They had limited access to information on cancer namely: unawareness about cancer disease, levels of illiteracy, lack of time, limited sources of information, and unavailability of proper places at which information could be accessed The study recommended that in order to deal with the problem of illiteracy adult education programme should be organized. On the other hand the study recommends that several media be used for disseminating information so that information can be accessed conveniently by different stakeholders according to their preferences. On top of that, health workers in collaboration with other stakeholders, should be encouraged to diversify ways of disseminating health information. The government should also set aside budget for dissemination of information on cancer as is the case for other diseases such as malaria and HIV/AIDS.
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    Impact of information technology in banking innovations: A case of Azania bank limited Tegeta- Dar es Salaam
    (International journal of scientific and research publications, 2015) Kotoroi, Gladness
    Innovation is broadly seen as an essential component of competitiveness, embedded in the organizational structures, processes, products, and services within a firm. The objective of this paper is to explore the impacts of technological innovation to the performance, in banking industry. The study was conducted in Dar es Salaam using Azania Bank Ltd at Tegeta branch as a case study. The population of the study included all Azania staff and its costumes the sample size of 58 respondents was drawn randomly from the entire population. Primary and secondary data were collected using interview, and observation The qualitative data were content analyzed while quantitative data were analysis’ numerically, analyzed. Results of this study reveal that ICT has impacted positively on banking performance. It is also observed that market performance indicators’ such as net income and market share are supported by innovation types performed. The researcher suggests that banks should continue to employ farther technological innovation in “back-office” technologies, as well as to “front-office” technologies in order to improve their performance and increase customer satisfaction. The research also suggests that organizational research should be done before the implementation of any new technological application as well as periodical evaluation must be done after the implementation to ensure progressively market performance. The findings provided by this research have significant implications for the commercial applications when designing marketing strategies to improve business performance in banking industry. Having a clear understanding of the exact nature of innovations will help banks to prioritize their market, services and technology strategies, to be followed by appropriate subsequent action plan
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    Involvement of library users in collection development of hybrid academic libraries in Tanzania
    (International journal of library and information science, 2018) Mwilongo, Kardo
    Collection development in any academic library is an on-going process. It is undertaken by librarians and library services staff with inputs from different stakeholders, including the academic and non-academic staff, administrators, and students. The main objective of this paper is to assess the involvement of library users in collection development of hybrid academic libraries in Tanzania. A triangulation approach for data gathering was adopted. Structured and standardized self-administered questionnaires were used to collect data from 82 respondents who were randomly selected from a population of 301 library professionals and academic staff. Key informant interviews were conducted with four library directors and four ministers of education for students’ organizations to complement the data obtained through the questionnaires. The findings of this study indicate that library users lack information literacy skills and they are rarely involved in selection, evaluation and weeding of library information resources. Based on this ground, it is recommended that academic libraries should establish an academia forum within a library website for sharing information with the academic departments and information users in general in respect to library collection development. Additionally, users should be provided with annual evaluation and weeding forms to comment on quality and usefulness of the resources and data sources available in their respective areas of study and suggest for amendments where necessary.
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    Reaching all through open and distance learning in Tanzania
    (International journal of African and Asian studies, 2015) Mwilongo, Kardo Joseph
    The rapid development of Information and Communication Technologies (ICTs) and the move towards more knowledge-intensive, interdependent and internationalized societies create new challenges and opportunities for the design and delivery of distance education. There are three reasons for disseminating distance education to all societies; vis-à-vis geographical isolation, social isolation and disadvantaged groups. The emergence of the internet and related networks like the World Wide Web and Web 2.0, have had and will increasingly have radical effect on the transformation of education and training in all sectors. The use of innovative teaching and learning methods helps to sustain student’s interest and make the learning process more productive and interesting. The techniques that can be adopted are: the use of internet through which different search engines and subject based information gateways can be used to supplement teaching/learning resources; computer assisted learning and web-based learning which includes virtual laboratories, discussion forum, chat, audiovisual presentation, noodling and tutorials. The Ministry of Education and Vocational Training and its education agencies have to review the curriculum and establish centers at district, municipal or at ward level through which open and distance learning can be accessed by the majority. Also, they have the role of ensuring that the facilities used for the programme are user-friendly to learners and particularly those with physical disabilities. However, quality assurance unit incorporating curriculum developers needs to be in place for monitoring and evaluation of the resources, ICT facilities, courses and programmes offered and the learning content, the staff, technology, learning methods and services.
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    Business information needs and seeking behavior of tie and dye Small and Medium scale Entrepreneurs (SMSEs)
    (Journal Article in Interdisciplinary Studies on Information Technology and Business (ISITB, 2013) Peter, Siyao; Mosha, Goodluck E.; Ochieng, Lucy Mathoro.
    This study investigates the business information needs and seeking behavior of tie and dye SMSEs in Ilala and Kinondoni Districts in Dar es Salaam, Tanzania. It comprised a sample of 50 respondents who were largely 41(82%) females and only 9(18%) males. It used a cross-sectional design for both quantitative and qualitative research approaches. The data were collected by using structured questionnaires, and face –to –face interviews. The ones collected through questionnaires were summarized and analyzed using SPSS and Microsoft Excel Spread sheet. Data from the in-depth interview were analyzed using content analysis. The key findings of the study indicate that: firstly tie and dye SMSE members prefer to seek information through radios, printed materials, television, mobile and landline phones, friends, relatives, neighbors, business leaders, and by consulting the experienced SMSEs so as to share information. Secondly, the mostly needed tie and dye information includes market situation, credit availability from financial institutions, information on business risks, sources of raw materials, and information on external market opportunities. Thirdly, the study identified challenges facing the tie and dye SMSEs in seeking for information. The challenges were: excessive cost of accessing information, format and language problems, lack of knowledge and skills on how to seek information and inaccessible information sources such as libraries and information centers. The study recommends the presence of accessible libraries and information centers containing relevant and simple information materials written in well understood languages on tie and dye business.
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    Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
    (University of nebrasker, 2018) Bea, George; Musabila, Albogast; Deogratus, Daniel
    This paper analyses customers' satisfaction with services of the Sokoine National Agricultural Library (SNAL) using a mixed-method approach. Both qualitative and quantitative data were collected using questionnaire and interviews, which were supplemented by document analysis. A total of 72 respondents were selected using simple random and purposive sampling procedures. Data were analysed descriptively and were presented in tables, pie charts and percentages. The expectancy disconfirmation theory with Four-Level Zone of Tolerance (ZoT) developed by Oliver (1980) guided data analysis in this study. Findings indicate that learning materials and services provided by SNAL are relatively sufficient due to satisfaction level of majority of customers being over 50%. This shows that the Library has relevant learning materials which mostly meet users’ needs. However, some respondents showed dissatisfaction with challenges they faced in accessing library resources due to: poor arrangement of books in shelves that made users to spend a lot of time in searching materials, lack of adequate security in the Library that made some users’ properties in their bags temporarily kept in the Library being stolen and lack of good customer care practices from some library staff. The study recommends the factors prompting users’ dissatisfaction be addressed so as to regain customers’ satisfaction and loyalty to the Library. Key words: Customers/users, satisfaction, dissatisfaction and services. To read a main article, please copy and paste this link (http://digitalcommons.unl.edu/libphilprac/1899) in your web browser and click down, or search using its title.
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    Determinants of research Information seeking and usage: A case of postgraduate students at the University of Dar Es Salaam, Tanzania
    (Kenyatta University, 2018) Kotoroi, Gladness
    Research information is a variety of information required by a researcher who needs to conduct a scientific inquiry on how to select, formulate and develop a research theme of a subject matter in relation to the identified problem within a well-designed methodological framework (Bailey, 2014). Being an assortment of information, it is obtained from individual needs of the researcher and various information sources embedded within the necessities for new knowledge in order to expand or validate the already known information through the process of research information seeking (RIS). The purpose of this study was to investigate on key determinants of postgraduate students’ research information seeking and usage at the University of Dar es Salaam, Tanzania in order establish appropriate ways for exploring research information and how the new knowledge gained in form of research findings can practically be shared and utilized for further developments. The study used a sense-making theory to inform the study. The descriptive research design was used. The study used a target population of 1043 Masters’ students, from which a sample of 115 was drawn using a multi-stage stratified sampling technique. The study was conducted at the University of Dar es Salaam and data were collected using self-administered questionnaires. To ensure reliability and validity, a pilot study was conducted and generated a Cronbach’ Alpha 0.76 which was acceptable. Data were generated using the Statistical Package for Social Sciences (IBM-SPSS Version 25). Descriptive statistics such as percentages and frequencies were used for analysis. The study established that the most influential determinant of postgraduate students’ research information seeking (RIS) and use is the research information needs that tend to differ subject to students’ research stage and the problem at hand. It further established that postgraduate students use different information sources where, the likelihood of information sources to be selected and used is determined by perceived accessibility, ease of use, quality and source’ convenience. The study also revealed that most (62%) of students valued e-sources which were the most frequently used, and they were strongly satisfied with the internet source. It further shows that students have no intention to disseminate their research findings at the end of their degree program except for few (28%), who indicated they need to disseminate their research findings. In addition, the study revealed that the students’ research findings’ utilization was triggered by a number of obstructions. The study recommended that the government needs to provide postgraduate degree sponsorship. It also recommended that specific research submission policy should be put in place. A deliberate and transparent process of transferring research-based knowledge in practice should be instituted as well. In addition, the study recommended that there is a need to conduct further research to identify the obstacles to better research policy communication, capacity and willingness to utilize research findings from postgraduate students.
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    Academic libraries in four Sub-Saharan Africa countries and their role in propagating open science
    (International Federation of Library Associations and Institutions (IFLA), 2017) Siyao, P.O.; Whong, M.F.; Martin-Yeboah, E.; Namamonde,A
    The study aims at examining libraries in four Sub-Saharan Africa countries and their role in propagating open science. It also seeks to explore existing open science practices, ascertain the level of participation of academic libraries in open science activities, identify the strategies used in marketing open science platforms and enumerate the challenges hindering the success of open science in the selected countries. The study was guided by the qualitative school of thought where the researcher builds a complex, holistic picture, analyses words, and reports detailed views of informants, and conducts the study in a natural setting. The study employed the multiple case study research design approach to assess how academic libraries in Ghana, Nigeria, Tanzania and Uganda promote open science. The findings show that there are few scholarly journals which exist in open access for most African academies in Ghana, Nigeria, Tanzania and Uganda. Though not massively adopted, open access institutional repositories have been used to preserve and publicize the digital contents in some academic institutions in Africa such as theses, dissertations, administrative and heritage materials, conference proceedings as well as pre-prints and post-print of journal articles. The study recommends the intensification of open science advocacy in academic libraries in Sub- Saharan Africa; institutions should ensure that there is a stable electricity supply as well as reliable internet connectivity, introducing regular training on emerging media technologies to the community members and strengthening the libraries consortium in Sub-Saharan Africa as an enabling platform to share intellectual productivity of their member countries
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    A framework for enhancing adoption of e-tax service in Tanzania
    (Makerere University, 2014) Deogratus, Daniel
    Electronic tax service has proved to facilitate easy communication between clients and the authority in the aspect of helping the clients to have access to the service without time and location boundaries, it is the fact that adoption of electronic tax service in most of developing countries remain poor. As a result of this e-tax service in place are marked with limitations such as technological barriers, low utilization of services, poor electronic service provision, poor customer support. A major contributor to the low adoption rates for e-tax services is the lack of appropriate models to explain e-tax adoption in the Revenue authority. This study aimed to e-tax develop a model that support electronic tax services adoption in Tanzania Revenue authority to fully utilize potential benefits of electronic tax service. A questionnaire based exploratory field study was administered to taxpayers and administrators working with Tanzania Revenue authority. Out of a total of 300 respondents who were given questionnaires, 267 respondents returned validly filled questionnaires showing a response rate of 89%. The factors obtained from the results of the field study were used to extend TOE framework in order to derive a appropriate model that explains the adoption of electronic tax service in Tanzanian context. To validate the model, expert opinions were compared with the results of the field study. The validated results showed that four factors namely: Financial institution participation, Trust, electronic payment systems availability and Training had significantly impact on adopting electronic tax services in Tanzania. These factors could be used as measures to overcome the challenges of e-tax adoption in Developing countries like Tanzania. The results also contribute to electronic tax literature by providing a model for improved understanding of the factors that are vital for the electronic tax adoption. The model is generic and can be adopted for use by other economically and technologically transitioning countries with similar contexts as Tanzania.