Computing Science Studies

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Start date: 2010End date: 2019

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    Factors for e-government adoption: Lessons from selected African countries
    (UNISA Press, 2012) Komba, Mercy Mlay; Ngulube, P
    This article discusses various problematic issues of providing access to, and promoting the wider utilisation of government information as important factors in e-government adoption. The Tunisian, Mauritian and Egyptian e-government experiences are examined in this article in order to highlight both good practices and remaining challenges in e-government adoption. Some of the good practices that we can benefit from, may be summarised as: formulating a viable national information and communication technology strategy (ICT-based) for modernising the telecommunications infrastructure, developing a regulatory framework for the deployment of a digital economy, obtaining international cooperation in ICT, developing skilled human resources management in ICT, developing a national digital culture in order to overcome the problems of low individual usage and adoption of ICT, establishing an information infrastructure to connect the various local government authorities, and establishing security standards in order to address threats. The study concludes that overcoming the obstacles of providing access to, and promoting the wider utilisation of government information, remain some of the biggest challenges for any government planning to adopt and implement e-government.
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    Government information seeking behaviour of citizens in selected districts of Tanzania
    (Journal of Library & Information Science, 2016) Komba Mercy Mlay; Lwoga Edda Tandi
    The study assessed the information needs and information-seeking patterns of citizens in Tanzania, focusing on three districts: Morogoro town, Njombe and Kinondoni districts. A questionnaire survey was self-administered to 450 citizens in selected districts, with a rate of return of 99.6 per cent. Findings revealed that citizens mainly required information on national examination results, followed by information on birth, death and marriage certificates, land, and health. Citizens relied on electronic sources and interpersonal communication with neighbours and friends more than explicit sources of information. Certain demographic factors related to education level and respondent’s age determined the use of various types of information sources. Common barriers of citizens’ information seeking behaviour were related to poor ICT infrastructure, difficulty in retrieving information, distant location and high costs of information sources. This is a comprehensive study that provides findings which might help the government in Tanzania and other countries with similar conditions to provide effective government information and services to their citizens.
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    Factors that influence eBusiness adoption in selected districs in Tanzania
    (International Conference on eBusiness, eCommerce, eManagement, eLearning and eGovernance (2015): 1-19. Print., 2015) Komba, Mercy Mlay; Ngulube, P
    Purpose-Tanzania government has been making efforts to provide its information and services through internet. However, e-government adoption has been quite slow. Few publications explore e-government adoption in the Tanzanian context; therefore, this paper aims to assess factors that influence citizen adoption of e-government in Tanzania.Design/methodology/approach- A survey was administered to elicit factors for e-government adoption in Tanzania. Findings- The results of multiple linear regressions indicate that social influence and system quality significantly influence e-government adoption in Tanzania. Research limitation/implications- In light of these findings, researchers should conduct a similar study using other different e-government adoption models to identify more factors that influence e-government adoption in Tanzania. Practical implications- Policymakers and e-government project teams should consider these factors to facilitate e-government adoption within the
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    Antecedents of continued usage intentions of web-based learning management system in Tanzania
    (Education + Training, 2015) Komba Mercy; Tandi Luoga
    Purpose – The purpose of this paper is to examine factors that predict students’ continued usage intention of web-based learning management systems (LMS) in Tanzania, with a specific focus on the School of Business of Mzumbe University. Specifically, the study investigated major predictors of actual usage and continued usage intentions of e-learning system, and challenges of using the e-learning system. Design/methodology/approach – Data were collected through a questionnaire survey of 300 third year undergraduate students, with a rate of return of 77 per cent. A total of 20 faculty members were also interviewed. The unified theory of acceptance and use of technology (UTAUT) was utilized in the study. Findings – The results show that actual usage was determined by self-efficacy, while continued usage intentions of web-based learning system was predicted by performance expectancy, effort expectancy, social influence, self-efficacy, and actual usage. Challenges for using web-based LMS were related to information and communications technology (ICT) infrastructure barrier, LMS user interface was not user friendly, weak ICT policies, management and technical support, limited skills, lack of awareness, resistance to change, and lack of time to prepare e-content and use the e-learning system. Practical implications – The study findings are useful to e-learning managers and university management to identify important factors and develop appropriate policies and strategies to encourage long-term usage of e-learning systems for future studies and lifelong learning. Originality/value – By using UTAUT in the context of continued usage intentions and the integration of an additional construct (“self-efficacy”), the extended UTAUT model fits very well in the web-based learning systems in Tanzania, in particular where such studies are scant. The findings can be used in other institutions with similar conditions in investigating the continued usage intentions of e-learning systems.
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    E-government adoption in developing countries: Trends in the use of models
    (ESARBICA Journal, 2011) Komba, Mercy Mlay; Ngulube, P.
    Like the evaluation of all other information systems initiatives, the evaluation of e-government in both theory and practice has proven to be important and complex. The importance of e-government evaluation is due to the enormous investment put in by governments for delivering e-government services and to the considerable pace of growth in the field of e-government. However, despite the importance of the evaluation of e-government services, the literature shows that e-government evaluation is still an immature area in terms of development and management. The main aim of this article is to explore various theories and models which have been used in the developing countries context to evaluate e-government adoption. Developing countries suffer from poor citizen utilization of e-government initiatives. An assessment of various theories and models for e-government adoption in developing countries may positively contribute to enhancing government understanding of the factors that influence citizen utilization of e-government systems. Moreover, the understanding of these models can be used as means for providing valuable feedback for the planning of future e-government initiatives in the developing countries.
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    Influence of information sharing behavior on trust in collaborative logistics
    (Springer International Publishing, 2017) Daudi, Morice; Hauge, Jannicke; Thoben, Klaus-Dieter
    Collaborations are based on mutual trust to strengthen confidence in the sharing of various resources such as information. Particularly in logistics, collaborations benefit emerged rich-data environments to successfully manage demand fluctuation and visibility of in-store logistics; as well as the sharing of physical assets. Shared information is gathered from various sources and manipulated by specific partner to match or maximize individual payoff. Such information may become vulnerable to information sharing behavior of the partner to henceforth affect trust. This paper investigates the influence of the information sharing behavior on trust. It focuses on a dimension of information accuracy to answer a research question: how do information sharing behaviors of partner affect trust in logistics collaboration? A framework of information behavior is established, and subsequently a trust model specified. Afterwards, simulation experiments are conducted to observe resulting impacts. Results unveil that both, the positively and negatively manipulated information influence trust in similar magnitudes. It is further argued that partner’s deceitful behavior underlying information sharing can be reduced although it might be difficult to eliminate.
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    A trust framework for agents’ interactions in collaborative logistics
    (Springer International Publishing, 2017) Daudi, Morice; Hauge, Jannicke; Thoben, Klaus-Dieter
    Trust is an essential factor for successful resource sharing in logistics. To build and sustain trust among collaborating partners in logistics requires, amongst others, conceptualizing on various aspects constituting underlying mistrusts. The conception is achieved by setting up a framework describing trust-based collaborative interactions of these partnering entities, referred to as agents. This research establishes a trust framework addressing agents’ trustworthy interactions and thus aims at overcoming a knowledge gap identified in the literature. The framework depicts trust-based interactions concentrating to sharing of vehicle capacities. The trust framework is conceived on a foundation of theoretical body of knowledge in the literature. It engages knowledge on collaborative networks, logistics and transportation, agent behavior as well as trust. This research contributes by identifying key agents together with their roles, characteristics, tasks, information exchange as well as perceptions; all of which linked to agent trust. The framework is reusable in many ways, including formal conception of models aspiring to empirically investigate trust amongst agents sharing logistics resources. It also provides more understanding to practitioners, especially on issues relating to compromising differences resulting from agent’s perspectives.
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    On analysis of trust dynamics in supply chain collaboration
    (International Conference on Information Systems, 2016) Daudi, Morice; Hauge, Jannicke; Thoben, Klaus-Dieter
    Trust is an essential asset to support Supply Chain Collaboration (SCC), and it is a complex construct of dynamic nature. This dynamic behavior stems from trust ability of changing forms or states over time. Due to this dynamicity, SCC requires that the partners have a clear understanding of how trust changes throughout the lifetime of their alliances. This understanding is necessary in building and maintaining trustworthy relationships in dynamic environments. However, the authors have found no framework that sufficiently describes trust dynamics in SCC. Thus, this research presents the first approach toward a holistic framework describing trust dynamics by considering distinct dimensions, forms, states and roles of trust. The trust framework describing aspects attributing to trust dynamics is applied in an industrial case involving change events accruing to trust dynamics.
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    Effects of decision synchronization on trust in collaborative networks
    (Springer International Publishing, 2016) Daudi, Morice; Hauge, Jannicke; Thoben, Klaus-Dieter
    In collaborative networks, individual and organizational entities encounter many disagreements over many decisions rights. These disagreements procreate conflicting preferences, which in turn, affect trustworthy amongst partners. To that end, it becomes necessary that partners assume a degree of fairness on decision rights by calibrating positions which they initially consider a final. This calibration involves synchronizing partners’ conflicting preferences to a compromise. The objective of this paper, therefore, is to analyze and evaluate the effect of both, compromised and uncompromised preferences on trust. To achieve this, a corresponding behavioral trust model is proposed and evaluated empirically using a logistics collaboration scenario. This evaluation applies a multi-agent systems simulation method. The simulation involves 360 observations with three preferences set as predictor variables. Results show that irrespective of a degree to which conflicting preferences are synchronized, a magnitude of the generated effect on trust, depends as well on other factors like transport cost and extent to which vehicles are loaded. Additionally, if other factors are kept constant, compromised preferences affects trust more positively than uncompromised ones.
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    Diversity in employment of electric commercial vehicles in urban freight transport: A literature review
    (Bremen: Bundesvereinigung Logistik (BVL), 2018) Wang, Molin; Thoben, Klaus-Dieter; Bernardo, Marcella; Daudi, Morice
    Employment of Electric Commercial Vehicles (ECVs) constitutes measures to achieve sustainable Urban Freight Transport (UFT). Despite a critical need for ECVs, in industry, the market penetration of ECVs in UFT has remained relatively low. To increase such market penetration, one crucial issue to consider is to obtain a satisfactory match between characteristics of ECVs and requirements of UFT. However, matching diverse types of ECVs and various delivery tasks in UFT leads to many possibilities. The present paper refers to such possibilities as diversity and denotes them as ECV-UFT combinations. Potentials inherent in this diversity seem ignored by the majority of the literature. Therefore, the present paper explores the significance of studying such diversity for the market penetration. In particular, the paper identifies the primary areas of focus and the extent of the diversity already considered in the literature. To accomplish this identification, a Systematic Literature Review (SLR) is applied. The SLR follows a sequence of activities, including selecting sources and keywords, as well as classifying and summarizing results. Findings unveil that the literature has primarily focused on issues concerning the feasibility of ECVs, the adaptation of logistics and vehicle concepts, and support of stakeholders. Furthermore, little consideration of the diversity in the employment of ECVs in UFT is observed as a consequence accounting for the low market penetration. Finally, building on the diversity to increase market penetration, the paper proposes to extend ECV-UFT combinations in the outlined primary areas of focus as future research work.