Research Articles (CSS)
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Item Teachers' perceptions of public employees' performance management Information system effectiveness in government secondary schools in Mzumbe Ward, Tanzania(African Quarterly Social Science Review, 2024) Komba, Mercy M.The Public Employees' Performance Management Information System (PEPMIS) was the focus of this study, which evaluated its effectiveness in government secondary schools in Mzumbe Ward, Tanzania. The expectancy theory guided the study, which provided a framework for understanding employee motivation and behaviour. A qualitative case study design was used, involving qualitative interviews with 13 teachers purposively sampled from Mongola and Mzumbe Secondary Schools. Data saturation determined the sample size. Thematic analysis was used to analyze data. The findings reveal that while PEPMIS enhances administrative efficiency and supports professional development, its effectiveness is hindered by challenges related to fairness, transparency, training, technical functionality, and network reliability, necessitating improvements for greater usability and satisfaction. Addressing these challenges through targeted interventions can enhance the system's effectiveness, user satisfaction, and overall impact on organizational performance. The study recommends training programs for teachers and school administrators, addressing technical infrastructure issues, and incorporating feedback mechanisms into PEPMIS to make it more responsive to teachers' needs and expectations. This paper contributes to the understanding of PEPMIS from teachers' perspectives. It highlights important insights for policymakers and educators in improving PEPMIS implementation and its impact on the country's education sector.Item Government information seeking behaviour of citizens in selected districts of Tanzania(Journal of Library & Information Science, 2016) Komba Mercy Mlay; Lwoga Edda TandiThe study assessed the information needs and information-seeking patterns of citizens in Tanzania, focusing on three districts: Morogoro town, Njombe and Kinondoni districts. A questionnaire survey was self-administered to 450 citizens in selected districts, with a rate of return of 99.6 per cent. Findings revealed that citizens mainly required information on national examination results, followed by information on birth, death and marriage certificates, land, and health. Citizens relied on electronic sources and interpersonal communication with neighbours and friends more than explicit sources of information. Certain demographic factors related to education level and respondent’s age determined the use of various types of information sources. Common barriers of citizens’ information seeking behaviour were related to poor ICT infrastructure, difficulty in retrieving information, distant location and high costs of information sources. This is a comprehensive study that provides findings which might help the government in Tanzania and other countries with similar conditions to provide effective government information and services to their citizens.Item Factors that influence eBusiness adoption in selected districs in Tanzania(International Conference on eBusiness, eCommerce, eManagement, eLearning and eGovernance (2015): 1-19. Print., 2015) Komba, Mercy Mlay; Ngulube, PPurpose-Tanzania government has been making efforts to provide its information and services through internet. However, e-government adoption has been quite slow. Few publications explore e-government adoption in the Tanzanian context; therefore, this paper aims to assess factors that influence citizen adoption of e-government in Tanzania.Design/methodology/approach- A survey was administered to elicit factors for e-government adoption in Tanzania. Findings- The results of multiple linear regressions indicate that social influence and system quality significantly influence e-government adoption in Tanzania. Research limitation/implications- In light of these findings, researchers should conduct a similar study using other different e-government adoption models to identify more factors that influence e-government adoption in Tanzania. Practical implications- Policymakers and e-government project teams should consider these factors to facilitate e-government adoption within theItem Antecedents of continued usage intentions of web-based learning management system in Tanzania(Education + Training, 2015) Komba Mercy; Tandi LuogaPurpose – The purpose of this paper is to examine factors that predict students’ continued usage intention of web-based learning management systems (LMS) in Tanzania, with a specific focus on the School of Business of Mzumbe University. Specifically, the study investigated major predictors of actual usage and continued usage intentions of e-learning system, and challenges of using the e-learning system. Design/methodology/approach – Data were collected through a questionnaire survey of 300 third year undergraduate students, with a rate of return of 77 per cent. A total of 20 faculty members were also interviewed. The unified theory of acceptance and use of technology (UTAUT) was utilized in the study. Findings – The results show that actual usage was determined by self-efficacy, while continued usage intentions of web-based learning system was predicted by performance expectancy, effort expectancy, social influence, self-efficacy, and actual usage. Challenges for using web-based LMS were related to information and communications technology (ICT) infrastructure barrier, LMS user interface was not user friendly, weak ICT policies, management and technical support, limited skills, lack of awareness, resistance to change, and lack of time to prepare e-content and use the e-learning system. Practical implications – The study findings are useful to e-learning managers and university management to identify important factors and develop appropriate policies and strategies to encourage long-term usage of e-learning systems for future studies and lifelong learning. Originality/value – By using UTAUT in the context of continued usage intentions and the integration of an additional construct (“self-efficacy”), the extended UTAUT model fits very well in the web-based learning systems in Tanzania, in particular where such studies are scant. The findings can be used in other institutions with similar conditions in investigating the continued usage intentions of e-learning systems.Item E-learning use and teaching and learning performance in Tanzanian universities(Sage Journals, 2024) Kisanjara, SimeoThe use of E-learning as a new educational technology is currently a top priority in many universities in developing-countries. The main purpose of this research is to determine how e-learning affects the teaching and learning (T&L) performance in Tanzanian universities. Employing a questionnaire tool, a quantitative approach was used to collect the data. A total of 390 out of 400 respondents including lectures and students were taken into account, with a 97.5% response rate. Data in SPSS version 21 were analyzed using partial least squares structural equation modeling (PLS-SEM) technique and confirmatory factor analysis (CFA). According to the findings of this study, only one of the nine hypotheses tested have a non-significant effect on T&L performance, as indicated by p-values >0.01. Further, there is no statistically significant effect of perceived usefulness in using e-learning in T&L performance by lowering cost/expenses. Furthermore, other variables assessed including performance expectancy, ease of use, and perceived usefulness have significance effect on T&L performance by increased quality of instructional material delivery, convenience in teaching and learning facilities. The findings of this study inform policymakers on how to reformulate information and communication technology (ICT) policy to clearly spell out the adoption of e-learning for providing facilities in universities. The policy should, in particular, have a clear vision of implementing an appealing, conducive teaching and learning service delivery environment, as well as achieving appropriate and high T&L performance. By influencing the cost/expenses in T&L, quality of instructional material, and the convenience of T&L service delivery as the indicators of performance, this paper contributes to improve understanding of the factors of e-learning (including performance expectancy, perceived usefulness, and ease of use) on teaching and learning performance of the Tanzanian universities. These factors, which have a substantial influence on T&L performance in Tanzanian universities through affecting its indicators, were not thoroughly addressed in earlier relevant studies.Item Factors influencing e-learning implementation in Tanzanian Universities(The Online Journal of Distance Education and e-Learning, 2020) Kisanjara, SimeoWebsite design and optimization has become natural extension on learning in many universities nowadays as it moves learning materials to online in the name of e-learning. The said website design and optimization enhances the e-learning for the purpose of facilitating and providing flexibility in teaching and learning activities. However, the progress of e-learning implementation is yet to be adequate in many universities in developing countries including Tanzania. This study, investigated factors influencing e-learning implementation from broader dimensions. This study employed cross section survey design with quantitative approach using questionnaire for data collection. The study finding revealed that technological characteristics, user characteristics, pedagogical characteristics, social attributes and environmental characteristics significantly influence e-learning implementation level. Thus, this study contributes to the understanding of the new factors such as social, pedagogical and environmental which were inadequately addressed in the existing similar elearning implementation models. Further, both factors were collectively used to develop a model for improving implementation of e-learning in Tanzanian universities and other countries with similar characteristics.Item Creating new actors and partnerships: Case of Tanzania(Aalborg University, 2017) Turcan, Romeo V.; Kwayu, Aikande; Tossy, Titus; Fraser, Norman; Nandonde, FelixThe purpose of this working paper is to highlight issues and challenges of starting up new sectors in emerging economies and of identifying and channeling appropriate support from development organizations. Although being addressed within the context of Tanzania, these issues and challenges are generic and ubiquitous throughout emerging economies and troublesome for development organizations. Hence another aim is to share these with a wider audience and stimulate a discussion among researchers, policy makers and support providers. The paper is an excerpt from a project application developed by a University from Denmark in cooperation with academic and business partners from Tanzania and submitted for funding to a development organization.